Service Coordinator

A company is looking for a Service Coordinator to manage service requests and ensure exceptional customer service. Key Responsibilities : Coordinate and schedule service appointments, maintenance visits, and emergency repairs Act as a liaison between customers, service technicians, and internal teams to ensure effective communication Monitor service requests and work orders, ensuring timely and accurate completion Qualifications : High school diploma or equivalent (Associate or Bachelor's degree preferred) Previous experience in a coordination, scheduling, customer service, or administrative role (1-3 years preferred) Strong organizational and time management skills with the ability to multitask effectively Proficiency with Microsoft Office Suite and service management software (e.g., Salesforce, ServiceTitan, SAP, etc.) Ability to work independently and as part of a team in a fast-paced environment