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Area Coach
Area CoachMiguel's Support Center • Corona, California, United States
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Area Coach

Area Coach

Miguel's Support Center • Corona, California, United States
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Join

Miguel’s Family!

Do you believe food is more than just

a meal? At Miguel’s, we're passionate about creating memorable experiences

through delicious food and genuine hospitality. We're searching for an Area

Coach (Area Manager) who shares our Why value :  to share the love with

everyone we serve.

We're looking for someone who :

  • Is an enthusiastic leader who

develops his / her team, while creating opportunities for growth and

development.

  • Has a contagious smile & a
  • passion for leadership.

  • Excellent communicator with team
  • members, executives, vendors, and other partners.

  • Maintains a positive can-do
  • attitude.

    We offer :

  • Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL)
  • Paid Sick Leave

  • Low-Cost Insurance benefits
  • (Medical, Dental, Vision Plans)

  • Company Paid Life Insurance
  • 401(k) Plan with up to 4% Company
  • Match

    Position Summary :        This position oversees

    a varying number of restaurants, General Managers, and teams which comprise

    his / her Area of Responsibility. This includes direct operations execution,

    P&L and people management (recruitment, development, and retention)

    responsibilities for that group of restaurants.

    Role Qualifications :

  • Bachelor’s degree in hospitality and / or Business preferred
  • or the business experience equivalent.

  • Current compliance with Food Handler, Food
  • Safety, and all local / state / federal certifications for

    hospitality / restaurant operations management requirements.

  • 5+ years of Ops leadership at or having graduated
  • to multi-unit responsibility within a midsized, preferably multi-concept,

    organization. At least one year-over-year multi-unit oversight is required.

  • Leadership style demonstrates the ability to work
  • through making others successful and insightful to their business;
  • incorporates proven ability to both support and hold his / her direct

    reports accountable

  • Role
  • requires highly developed collaborative relationship building skills with

    internal strategic support partners such as HR / Training, Accounting / Finance,

    and Marketing. Provides visibility to risks and opportunities within

    his / her market, along with mitigation strategies to resolve them.

  • Leverages
  • company and past industry best practices and tools to ensure execution of field

    initiatives are completed efficiently, on time, and within budget.

  • Role
  • models operations excellence, general management / business acumen, and acts

    as a mentor / coach to all direct and indirect reports throughout his / her

    region and across the operating group.

    Essential Duties and Responsibilities

    Manage several key

    responsibility areas while overseeing assigned restaurants within a geographic

    area and is also part of the greater operations and company leadership teams on

    an ongoing basis.

  • People Management and Development – S / he represents the company’s Why Vision
  • Values (WVV) and is a positive face of company leadership both internally

    and externally.

  • Direct Reports and Teams
  • Areas of responsibility include :
  • Deliver performance reviews to management team
  • Coaching, counseling, and taking disciplinary
  • actions when needed

  • Provide support and guidance to peers and their
  • teams

  • Serve as a mentor to their teams as part of
  • development and training

  • Responsible for recruiting, staffing, training,
  • and developing managers and team members to create high performing teams within

    their area

  • Develop succession plans for key roles
  • Recognize achievements of managers and their teams
  • to reinforce a culture of appreciation and high performance across all

    locations.

  • Ability to recognize, challenge, and facilitate
  • critical conversations with direct and team members within his / her area to

    sustain best brand performance for our guests, communities, and teams.

  • Guests
  • Coaches and holds accountable direct reports to enhance
  • and sustain the guest relationship and community presence of our brand

    promise. S / he should role model positive interactions and experiences

    with guests and demonstrate personal commitment in position.

  • Business Management – S / he is the key monitor and facilitator of financial
  • performance within his / her area; guiding his / her team with key metrics

    (Business Scorecard), HR, Payroll and other Operational systems, and

    reports (weekly, by period, quarterly, and YTD).

  • New Restaurant Openings (NRO)
  • Successfully orchestrate new restaurant openings
  • within their area.

  • Topline Sales
  • This position, whether in comparative (comp) store or
  • NRO (New Restaurant Opening) environment, is the driver behind this key

    growth focus within his / her area through company programs and local

    store efforts.

  • Cost Control
  • This position, whether in comp store or NRO
  • environment, is responsible to role model, educate and delegate so each

    store’s performance within his / her area meets / exceeds budgeted sales-to-profit

    flow through parameters.

  • Compliance
  • Ensure all restaurants comply with health and safety
  • regulations, legal compliance, as well as company policies and

    procedures”

  • Project Management & Strategic Planning – S / He is a key liaison role between Miguel’s
  • Commissary (Mary’s Kitchen) , MSC, and Operations to ensure maximum

    execution of company sales driving marketing, people, and financial

    initiatives and rollouts within his / her area.  Contribute to the development and

    execution of strategies to improve overall restaurant performance and

    guest satisfaction.

    Core Competencies

  • Must have excellent verbal and written communications skills with
  • the ability to communicate to all levels of the organization and in diverse

    settings with guests, vendor partners, and employees. His / her behaviors

    and decisions must always represent Why Vision Values (WVV) to all

    parties.

  • Must be able to maintain flexible work schedule
  • including working evenings, weekends, and holidays to meet business needs.

  • Ability to be mutually
  • comfortable and successful in working autonomously with limited

    supervision and collaboratively with various strategic support leaders and

    teams within the organization.

  • Maintain a high degree
  • of confidentiality with guest and employee information and key business decisions

    which must sometimes yield sensitive and confidential consequences, such

    as continued development.

  • Ability to organize
  • workload, adapt quickly to change, and deliver multiple projects while meeting

    agreed upon deadlines.

  • Set
  • the standard through your actions, coach others effectively, and ensure

    accountability to all policies and procedures. Must have professional appearance and be a team

    player.

  • Proficiency with
  • Microsoft Office Suite software (Word, Excel, and PowerPoint).

  • Bilingual,
  • conversational and written, in Spanish is preferred.

    Compensation and Benefits :

  • Competitive Compensation (DOE)
  • Paid Time Off (PTO) & Paid Sick Leave (PSL)
  • Health Insurance benefits (Medical, Dental, Vision)
  • Company Paid Life Insurance
  • 401(k) Plan with Company Match
  • Bonus Eligible
  • M – Card (Meal Benefit)
  • Physical Demands and

    Work Environment :

    The physical demands and work

    environment characteristics described here are representative of those that

    must be met by an employee to successfully perform the essential functions of

    this job. Reasonable accommodations may be made to enable individuals with

    disabilities to perform essential functions.

  • Physical
  • demands : While performing the

    duties of this job, the employee is required to stand; walk; sit; use

  • hands to finger, handle, and feel objects, reach with hands and arms;
  • climb stairs; balance; stoop, kneel, crouch, and crawl; talk and hear;
  • taste and smell. The employee must occasionally lift and / or move up to 25

    pounds. Specific vision abilities required by the job include close

    vision, distance vision, color vision, peripheral vision, depth

    perception, and the ability to adjust focus.

  • Work
  • environment : While performing

    the duties of this job, the employee is exposed to customary conditions of

    both Field and Miguel’s Support Center (MSC) locations prevalent at the

    time. The noise level and physical requirements (ex : temperature) are

    customary to restaurants’ usual work environment. In addition, this

    position will be in the Commissary and at the MSC, as needed.

    serp_jobs.job_alerts.create_a_job

    Area Coach • Corona, California, United States

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