Front Desk Receptionist

Full time Medical Front Desk

This Jobot Job is hosted by : Chandler Kane

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Salary : $20 - $23 per hour

A bit about us :

At our dermatology practice, we are committed to providing comprehensive, patient-focused care that blends medical expertise with a personalized approach. Specializing in medical, surgical, and cosmetic dermatology, our team is dedicated to diagnosing and treating a wide range of skin conditions while helping patients feel confident in their skin. We prioritize safety, education, and innovation—ensuring every patient receives the highest standard of care in a welcoming and professional environment.

Why join us?

Join a team where compassion, clinical excellence, and innovation come together to make a meaningful difference in patients’ lives. Our dermatology practice offers a collaborative and supportive environment where your skills are valued and your growth is encouraged. Whether assisting with advanced medical treatments or helping patients feel confident in their skin, you’ll be part of a mission-driven team that prioritizes quality care, continuous learning, and a positive workplace culture. Here, your contributions matter—and so do you.

Job Details

Job Details :

We are currently seeking a dedicated and experienced Front Desk Receptionist to join our dynamic healthcare team. This is currently a 32 house a week position that offers a unique opportunity to work in the exciting field of Dermatology. The successful candidate will play a critical role in providing excellent service to our patients, maintaining the smooth operation of our front office, and contributing to our mission of delivering high-quality healthcare.

Responsibilities :

As a Front Desk Receptionist, your key responsibilities will include :

1. Welcoming patients and visitors in a warm, professional manner, and promptly addressing their needs.

2. Scheduling, rescheduling, or canceling appointments as needed, using our electronic medical records system.

3. Answering incoming calls, providing accurate information, and directing calls to appropriate staff members.

4. Verifying and updating patient information, ensuring all records are accurate and up-to-date.

5. Processing patient payments, explaining billing procedures, and handling insurance matters.

6. Facilitating patient flow by communicating with patients, physicians, and other staff members, and managing delays or cancellations.

7. Maintaining the reception area, ensuring it is clean, organized, and stocked with necessary supplies.

8. Assisting with administrative tasks, such as scanning documents, faxing, and filing.

9. Adhering to all confidentiality regulations, HIPAA guidelines, and office policies.

10. Collaborating with the healthcare team to improve patient experiences and office efficiency.

Qualifications :

The ideal candidate for the Front Desk Receptionist position should possess the following qualifications :

1. A minimum of 2 years of experience in a receptionist or front desk role, preferably within the healthcare industry.

2. Specific experience in a dermatology setting is highly desirable.

3. Excellent communication skills, both verbal and written, with the ability to interact effectively with patients, staff, and other healthcare professionals.

4. Familiarity with electronic medical records systems and proficiency in Microsoft Office Suite.

5. Strong organizational skills, with the ability to multitask, prioritize tasks, and manage time effectively.

6. A high level of professionalism and the ability to maintain confidentiality at all times.

7. Knowledge of medical terminology, billing procedures, and insurance policies.

8. A patient-focused approach, with the ability to provide excellent customer service even in stressful situations.

9. High school diploma or equivalent. A degree in a relevant field or additional certifications will be an added advantage.

This is an exciting opportunity to join a dedicated team in the healthcare industry, where you will have the chance to make a significant impact on patient care. If you meet the above qualifications and are passionate about providing excellent service in a healthcare setting, we would love to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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