Senior Account & Relationship Executive - Healthcare Technology

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are : Health Language :

What We Offer :

The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits.

What You'll be Doing :

As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members.

Our ideal candidate will be located in the Eastern or Central time zone, have experience in the Healthcare Technology space with either Payer, Provider, or Vendor.

Key Tasks :

Manage and nurture relationships with complex and high-profile accounts.

Conduct strategic planning to meet account-specific business needs.

Exercise broad authority in setting and negotiating product / service terms.

Create, implement, and monitor comprehensive sales plans.

Lead and mentor a small team of junior account managers.

Conduct regular strategic meetings with senior management of client accounts.

Resolve critical and complex customer issues.

Develop and execute upselling and cross-selling strategies within accounts.

Drive customer satisfaction through tailored service delivery.

Contribute to the development of sales policies and strategies.

You're a Great Fit if You Have / Can :

Bachelor’s Degree or equivalent relevant experience.

7+ years’ experience in Field Sales or Account Management or other equivalent experience.

Experience in the healthcare technology space either in payer, provider, or vendor.

Experience working with risk adjustment software.

Strategic Communication : Advanced communication skills for high-level interactions.

Leadership : Ability to lead and mentor junior team members.

Deep Product Knowledge : In-depth understanding of the organization's products or services.

Sales Strategy : Proficient in complex sales strategy development and implementation.

High-Level Negotiation : Expertise in negotiating complex sales terms.

CRM Mastery : Mastery of CRM tools for managing complex accounts.

Analytical Insight : Advanced analytical skills for strategic planning and performance tracking.

Relationship Management : Exceptional ability to maintain and enhance long-term client relationships.

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference