Program Director- Healing Hearts Counseling Center

Job Description

Job Description

PRIMARY RESPONSIBILTIES :

The Program Director of Healing Hearts is primarily responsible for the overall leadership and day-to-day operations of the clinic. This includes ensuring the delivery of high-quality, client-centered mental health services while maintaining compliance with state, federal, local and accreditation standards. Ensure program budget goals are met.

ESSENTIAL DUTIES :

1. Assess calls requesting counseling services for appropriateness for services and assign case to therapist.

2. Supervision of SCC therapists : weekly individual and / or group supervision, administrative reports, performance evaluations, disseminate CCI information, ongoing clinical education of staff, facilitate weekly case staffing; ensure charting meets DMH and COA standards, ensure fidelity to evidence-based practices, review all closed charts.

3. Provide support to SCC staff on Evolv electronic billing, documentation and reporting systems.

4. Follow up on client’s billing as needed.

5. Promote a positive, inclusive, and trauma-informed work culture.

6. Remain current with emerging practices, research and policies that meets COA and DMH standards.

7. Maintain a small caseload as administrative duties allow.

8. Act as Victim’s Advocate within the Jackson Diocese for any victims of childhood sexual abuse by a religious person.

9. Update Evolv client database as necessary : opening and closing charts, Peer Review information, etc.

10. Develop and manage the clinic’s budget, ensuring financial sustainability and accountability.

11. Coordinator for training in evidenced-based practices for children’s mental health services.

12. Identify opportunities for collaboration and growth to expand clinic reach and impact.

13. Monitor and evaluate program effectiveness and client outcomes.

14. Assist with other programs / services as needed

15. Other duties as assigned.

JOB SPECIFICATIONS

Knowledge / Experience :

A Masters’ degree in Social Work, Counseling or a related field. A minimum of two years clinical experience in individual, group, marital and family therapy.

Skills / Abilities : Must have organizational and leadership skills to balance many ongoing programs and responsibilities. Must be an effective presenter with a thorough knowledge of group dynamics and group process.

Licenses / Certifications : Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Master Social Worker (LMSW) or (P-LPC) Provisional Licensed Professional Counselor

Physical / Mental Requirements :

Must be able to read, write, and speak English.

Above average verbal and communication skills.

Must be physically and emotionally capable of performing the essential functions of the job.

Bending, lifting, and manual dexterity are required to perform office functions associated with the job.

Must be emotionally mature and flexible in dealing with concerns of families participating in programs and workshops.

Must be physically alert, stable and able to work with minimal supervision.

Must be able to manage personal and professional stress.

Must be emotionally stable.

Must continue to achieve a satisfactory rating on the annual performance evaluation.