Technical Support

Job Full Description

💡 Technical Customer Support Advisor

Driven and customer-centric Technical Support Advisor with 1+ year of experience delivering exceptional service in dynamic, high-volume environments. Recognized for expertly resolving complex technical issues with a calm, solutions-oriented approach across both Microsoft and Apple platforms. Skilled at troubleshooting a wide range of software, hardware, and device concerns, ensuring a seamless customer experience every step of the way.

Highly adaptable and self-motivated, with the ability to manage multiple systems, tools, and conversations simultaneously-all while maintaining clear, professional communication tailored to diverse user needs. Committed to continuous improvement through coaching, feedback, and staying current with emerging technologies.

🔧 Core Strengths

• Exceptional Communication : Clear, concise, and customer-friendly, both written and verbal
• Technical Troubleshooting : Skilled across PC, Mac, iOS, tablets, and various software environments
• Customer-Centered Mindset : Takes full ownership of the customer journey from issue to resolution
• Composure Under Pressure : Remains calm, patient, and professional in challenging situations
• Time & Task Management : Efficient multitasker with strong research and documentation skills
• Independent & Reliable : Works well autonomously with minimal supervision

📅 Availability & Qualifications

#2105OS

Mesa, AZ

2105

849 North Dobson Road

Suite 107

Mesa, AZ 85201