Data RepresentativeMondo • Schaumburg, Illinois, United States
Data Representative
Mondo • Schaumburg, Illinois, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExperience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing Strong typing skills (50+ WPM with accuracy) Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) Ability to use filters, reference cells, manipulate tables, and handle basic data tasks Basic computer troubleshooting skills Strong Windows navigation and file-management capabilities Basic math skills (discounts, percentages) Ability to work onsite full-time and commit to the training + late-shift schedule Experience with Salesforce or ticketing systems Prior help desk or Level 1 support experience Case management experience with rapid system-learning ability Customer email-support experience requiring strong writing skills This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
Apply now : CS Data Representative , location is Onsite (Schaumburg, IL) . The start date is January 12th for this Contract-to-hire position.
Job Title : CS Data Representative
Location-Type : Onsite (Schaumburg, IL 60173)
Start Date Is : January 12th
Duration : Contract-to-hire
Compensation Range : $18-$20 / hr W2
Job Description :
Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting.
Day-to-Day Responsibilities :
- Process order entry and update customer records accurately
- Manage customer cases and tickets, including email-based support
- Perform basic system troubleshooting (login issues, browser / cache, MFA, connectivity)
- Navigate shared folders, downloads, recent files, and Windows directories
- Complete data entry tasks using Excel, Google Sheets, and internal systems
- Utilize Microsoft Word, Outlook, Teams, and SharePoint daily
- Support customer service workflows with clear, professional written communication
- Work onsite full-time and maintain required training and shift schedules
Requirements : Must-Haves :
Nice-to-Haves :
Benefits :
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Data Representative • Schaumburg, Illinois, United States
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