Technical Trainer

An Amazing Career Opportunity foraTechnical Trainer!!

Location : Remote US

Job ID : 42601

We are seeking a hands-on Technical Trainer to deliver high-impact training programs on HID Globals PACS technologies. This role will focus on educating our partners and customers on HIDs Complex Solutions including Mobile Access Mercury controllers and other technical solutions. The ideal candidate will be passionate about technical education comfortable with hardware and software environments and skilled at translating complex concepts into engaging learning experiences.

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.

We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees. Check us out here : and Access Control Solutions (PACS) :

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced reliable access control solutions. From cutting-edge readers credentials and controllers to mobile and biometric technologies HID PACS empowers organizations worldwide to protect their people property and assets with scalable high-quality solutions.

This is more than just a job its your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference Join us and help shape the future of security.

As our Technical Trainer youll support HIDs successby :

• Creating and facilitating engaging training sessions in-person virtually and through blended formats with a focus on complex HID and Mercury solutions including hands-on lab and simulations.
• Collaborating with sales and product leadership to assess needs and implement tailored training strategies.
• Tracking and evaluating training effectiveness using KPIs performance metrics and feedback.
• Customizing content for different audiences including sales engineers installers and end-users.
• Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
• Creating and maintaining training materials including presentations manuals and e-learning modules.
• Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
• Supporting HID Academy certification programs and track learner progress.
• Evaluating training effectiveness and continuously improving delivery methods.
• Staying current with HID PACS technologies including new products and new industry standards
• Providing guidance on troubleshooting and configuration

YourExperienceand Background include :

What we can offer you :

Why apply

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions including but not limited to : skill sets experience and training licensure and certifications and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At HID it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The base salary in the United States is $120000 to $165000.

HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact .

We make it easier for people to get where they want to go!

On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

#LI-HIDGlobal

Key Skills

Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

Employment Type : Part-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 120000 - 165000