Oncology Nurse Navigator II

Cares for oncology patients through the continuum of care. Provides individualized assistance to patients, families and caregivers to help overcome healthcare system barriers and facilitate timely access to quality health and psychosocial care from prediagnosis through all phases of the cancer continuum to promote optimal outcomes. Maintains regular contact with medical staff, physician providers and their office staff and documents key components of patient interactions. Collects pertinent data and information related to identifying outcome measures.

• Commits to the KRMC mission, vision, beliefs and consistently demonstrates our core values.
• Conducts initial and periodic patient assessments to identify physical, social, emotional, cultural and spiritual needs and barriers to care.
• Collaborates with other healthcare professionals to develop a plan and facilitate referrals to address needs and barriers.
• Facilitates the coordination of patient care services to ensure excellence in patient care and timeliness of patient care including coordination of services, treatment and communication among the medical team.
• Facilitates development, implementation and adherence to clinical and evidence-based guidelines, as appropriate, to ensure optimal clinical outcomes.
• Builds therapeutic and trusting relationships with patients, families and caregivers through effective communication and listening skills.
• Provides anticipatory guidance, education and psychosocial support throughout the cancer continuum.
• Makes rounds on inpatient units and outpatient settings. Contacts oncology patients as appropriate.
• Participates in cancer conferences to further care planning and communication with healthcare providers. Assists in achieving and maintaining American College of Surgeons (ACOS) certification / accreditation through meeting or exceeding Center of Excellence standards of care.
• Documents patient encounters and provided services and maintains patient records accurately, completely, timely and confidentially according to procedures. Serves as a resource person for the oncology program and assists the care team with management of oncologic issues.
• Collaborates with staff to provide education for the patient and family according to their needs, abilities, preferences and readiness to learn; assists patients, family and / or staff with problem-solving as indicated. Supports the inpatient and outpatient discharge process for continuity of care and optimal patient outcomes; reviews and revises patient education materials; performs telephone follow-up calls on patients post discharge, at regular intervals. Assists in the identification and reporting of quality issues and contributes to the performance improvement plan for the Oncology Program. May provide staff education at the bedside, in an outpatient setting, in formal settings and to outside agencies as appropriate. Exhibits behaviors and actions which create a high level of patient / customer satisfaction, which contributes to positive patient / customer relations and reflects respect for the patient's / customer's rights, needs and confidentiality.
• Ensures all patient care is provided in accordance with medical center and other regulatory and safety requirements including the Joint Commission, OSHA, state and federal regulations. Participates in a minimum of four (4) cancer program outreach events per year. Champions Multidisciplinary Clinic (MDC) workflows and processes as applicable. Participates in organizational and programmatic strategic planning, regularly updates staff on progress. Regularly seeks educational opportunities and shares with the cancer program team. May provide direct education to staff on occasion. Active member of the cancer program quality team; attending monthly meetings and contributes to agenda items. Works collaboratively with cancer program leadership and the Quality Department and other quality databases to identify areas of opportunity and improve data reporting. Education And Experience Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act required. Bachelor's degree with Oncology Nurse Navigator – Certified Generalist (ONN-CG), Certified Breast Care Nurse (CBCN) or equivalent certification OR Master's degree required. Previous experience as Oncology Nurse Navigator required. Other Credentials / Certifications Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network. Oncology Certification required or obtained with 24 months of hire.