Job Summary :
Our client is seeking a Project Manager to join their team! This position is located in Irving, Texas.
Duties :
- Lead the development and optimization of our Delivery System Help Center
- Define product strategy
- Manage the roadmap
- Collaborate cross-functionally to deliver impactful solutions that enhance operational efficiency and customer satisfaction
Desired Skills / Experience :
5+ years of product management experience, preferably in logistics, delivery, or support systemsProven success managing complex B2C and internal-facing platforms with multiple user personasStrong understanding of Agile methodologies and experience with tools like Jira, Confluence, Zendesk, or similarAbility to synthesize technical and business requirements into actionable product plansExperience with customer support platforms, knowledge bases, or help desk systems is a strong plusBenefits :
Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offeredThe approximate pay range for this position is between $38.00 and $55.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.