Clerk - Health Plans

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO / AA

This position provides routine office support.

The incumbent reviews and processes documents, requests for information, maintains files, enters data, and distributes mail.

This position is not responsible for providing patient care.

Corporate Overview : The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Gathers data to create spreadsheets and / or reports.

Processes forms for the department.

Greets customers and patients, providing assistance and directions, as requested.

Maintains filing systems.

Receives, sorts, and distributes incoming and outgoing mail.

Answers, screens, and routes incoming telephone calls.

Performs data entry, scanning, scheduling of meetings, and other general office duties as assigned.

May receive payments and prepare receipts for routine fees and bills, as well as verifying the collected monies against cash register tapes and statements.

Knowledge / Skills / Abilities

Demonstrated effective communication skills.

Commitment to provide excellent customer service.

Effective time management that ensures all duties are completed in a time-efficient manner.

Ability to assist frustrated customers in a professional, courteous manner while trying to help solve their problems.

Ability to direct incoming questions and problems and refer difficult or unusual situations to the supervisor.

Qualifications

Qualifications Required

• Entry level position.

Qualifications (Preferred)

Preferred

One year of general office experience.

Hiring department may require a minimum typing ability.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

Physical Requirements

Listening, Near Vision, Sitting, Speaking

Multi-lingual Candidates Welcomed

To inquire about this posting, email : careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action / Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director / Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director / Title IX Coordinator's office address, electronic mail address, and telephone number can be located at : www.utah.edu / nondiscrimination /

Online reports may be submitted atoeo.utah.edu /

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and / or drug screen.

Requisition Number 79078

Reg / Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule 8-5 Monday - Friday

Clinical / Non-Clinical Status Non-Clinical

Location Name University of Utah Health Plans

Workplace Set Up Remote

City Murray

State UT

Department UIP CST 01H Quality Improvemnt

Category Administrative Support

Workplace Set Up Remote