Account Director, Ecommerce & Amazon

Account Director, Ecommerce & Amazon

Job Locations

US-WA-Seattle

Primary Posting Location : City

Seattle

Primary Posting Location : State / Province

WA

Primary Posting Location : Postal Code

98101

Primary Posting Location : Country

US

Requisition ID

2025-437411

Position Type

Full Time

Category

Client Services / Account Management

Minimum

USD $93,100.00 / Yr.

Maximum

USD $135,000.00 / Yr.

Summary

Account Director, Amazon & e-Commerce - Remote in Seattle, WA

About the Account Director, Amazon & e-Commerce Role :

E-commerce is a fast-paced industry, and the only constant is change- we are looking for someone dynamic, curious & confident to join our team as an Account Director for our Amazon CPG business. This role is responsible for providing strategic, tactical, and operational leadership on the highest levels. Leading a team that is focused on providing Amazon-focused e-commerce strategy and best-in-class execution for many customers including some of the world's largest consumer packaged goods brands. In a work-from-home environment; teaching, training and the development of all team members are essential to creating a positive culture. Collaboration with other business management & Advantage Unified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services are key to our approach. In addition to leading the team & client relationships, new business development is a core focus that all leaders actively participate in.

Job Responsibilities

Oversee and drive client growth within existing account portfolio and is responsible for helping achieve the team and division's annual sales budget via current client growth, new service creation, new business development, etc.

Manage, nurture and own key client relationships to ensure satisfaction, retention, and growth, identify opportunities to upsell and expand services, proactively address client needs, and collaborate with internal teams to deliver tailored solutions that drive long-term success building a trust-based partnership with client teams, and agency partners

• Works directly with managers having regular communication with them to ensure they are driving the business forward and helping them address short- and long-term goals, initiatives & challenges.
• Understand the needs of clients to ensure the team is consistently meeting and exceeding expectations of relationships, while also understanding our contractual duty.
• Develop standards, systems, and best practices (using people or technology) to consistently improve upon our ways of working.
• Innovate upon & improve current offers.
• Building the formal frameworks and methodologies for key strategic issues both leveraging existing resources and creating new innovative concepts across the organization, ensuring processes are in place.
• Participate in hiring of business managers & strategic business advisors.
• Entails managing both accounts and direct reports.
• Collaborates with executive leadership and peers to ensure understanding of key initiatives and results.
• Actively engaging in company culture & leadership, driving a fun, positive, virtual work environment that is scalable, collaborative, and results-oriented.
• Must reside in the Seattle, WA market

Skills, Knowledge, and Abilities

Apply Today!

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide thought leadership as the face of the Agency to the senior-level sales / marketing team during the conceptual development, communication design, execution and analysis of programs.

A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

Essential Job Duties and Responsibilities

P ersonal Accountability

rd

party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs

Cross-Functional Accountability

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and / or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Minimum Qualifications

Education Level : (Required) Bachelor's Degree or equivalent experience

(Preferred) MBA Degree or equivalent experience

Field of Study / Area of Experience : Marketing and / or Public Relations

Skills, Knowledge and Abilities

Ability to make oral presentations

Team building Skills

Flexible and adaptable, able to change and alter according to changes in projects or business environment

Excellent customer service orientation

Track record of building and maintaining customer / client relationships

Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

Strong prioritization skills

Ability to exercise sound judgment

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities : stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and / or push up to 50 pounds 33% - 66% of the time.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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