Sales Operations Analyst - US

As a member of the Global Sales Operations team at OnLogic, you will be working hand in hand with the Sales team to provide sales and customer support, onboard new customers, and coordinate custom services. You thrive in a fast-paced environment while managing multiple priorities and delivering excellent communication to both internal and external customers. You will put your account management, customer service, and project management skills to work as you engage with internal teams and our customers to ensure mutual success.

The team that you are joining is dynamic in their ability to execute across a wide range of skills centered around project management, order management, cross-functional continuous improvement, process design and implementation, customer onboarding, data analysis and reporting, and more. This full-time position will be located on site in either South Burlington, VT or Cary, NC.

In this role, you’ll be responsible for :

• Managing and executing on daily inbound requests to Sales Operations.
• Processing, editing, and managing customer orders consistent with company expectations.
• Preparing sales documents including quotes, vendor setup questionnaires, and other customer-facing documentation.
• Interfacing with customers and colleagues via email, video, and phone to deliver order and project updates, request information, or coordinate meetings as necessary.
• Coordinating custom services throughout the sales cycle consistent with customer and company expectations.
• Organizing and driving custom projects associated with new deals.
• Using your excellent communication and organizational skills to work effectively with OnLogic's technical, business, and procurement teams.
• Supporting and driving continuous improvement projects within GSO, Sales, and the greater company.

The team you will be joining :

Requirements

Who we're looking for :

Who we are :

OnLogic employees have the opportunity to shape our future and drive impactful change. We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative, and Independent. We have an open office, open salaries, and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

Diversity is an essential element of our core values. Not just respecting, but actively embracing a variety of backgrounds, life experiences, and opinions, helps us foster innovation, enhances our problem-solving capabilities, and promotes learning and engagement among the members of our team. We strongly encourage those with diverse backgrounds to apply.

We are committed to providing a safe, inclusive, and harassment-free workplace for all employees. We do not tolerate any form of harassment, discrimination, or bias based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic.

To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com / careers.

Benefits

The salary range for this role is $58,000-$65,000. We determine final compensation based on discussions with applicants and their experience in similar roles.

#LI-AC1 #LI-Onsite