Overview
Benefits Specialist, Human Resources
Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon :
Responsibilities
Counsels and corresponds with partners regarding benefits, policies, and procedures via in-person, phone, email, and Workday cases.
Processes partner change of status transactions through Workday.
Responsible for termination paperwork and processes.
Complies with state and federal benefit regulations.
Participates in benefit audits on an on-going basis.
Attends orientation as the benefit representative on a rotating basis.
Maintains benefit personnel files and completes filing / reporting as required.
Answers phones and greets customers entering the department.
Is an active participant in department specific meetings and committee(s).
Participates in annual benefit projects such as open enrollment / benefit fairs and benefit plan reviews as needed.
Skills and Abilities
Good analytical / interpretive skills
Excellent interpersonal / communication skills
Education and Experience
Special Physical Demands
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently required to sit, reach, walk, handle, finger, feel, talk, and hear. The employee is occasionally required to stand, stoop, kneel, crouch, and crawl. The employee must occasionally lift and or move up to 50 pounds and up to 25 pounds frequently. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations :
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work : Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Benefits
Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to :
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Human Resource Specialist • Rockford, IL, US