Restaurant General Manager

Who is Desert De Oro Foods?

DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong

emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO’s award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals.

Our Motto :

“BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE.”

ETHICAL…PASSIONATE…COMMITTED

What is “Live Life Unboxed”?

Equally important to the job role and responsibilities is making sure the Team Member can represent the amazing Live Life Unboxed! culture that is Pizza Hut. At Pizza Hut we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Role :

Reporting to the Area Coach, the Restaurant General Manager manages a Pizza Hut restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.

Build People Capability :

• Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
• Recruit and equip high quality operators to deliver great customer experiences
• Build a healthy and robust bench of developed and capable Managers and Team Members
• Leads performance management process for all employees in their restaurant
• Lead by example – be a culture champion and live by Pizza Hut Standards
• Leverage culture and people capability to fuel brand performance
• Provides leadership and coaching, developing Manager’s and Team Members

Deliver a Consistent Customer Experience :

$500k - $2.0m restaurant with average daily transactions of 200-500

to meet or exceed customer service standards

satisfaction targets

systematic solutions, performance standards and to provide an objective basis for performance feedback

performance targets

Grow the Brand, Sales and Profits :

financial reports, and taking appropriate actions

Company Standards

can be leveraged

equipment replacement

achieve margin and sales growth targets

Attendance :

Initiative and Energy :

Job Requirements and Essential Functions :

including Profit & Loss responsibility

making skills

building capability

for the business

employees

This list of job duties and responsibilities are not all inclusive. Hours may vary depending on employees availability, state laws, and the operational needs of the business. The company and / or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives!

and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their

lifestyle