Box Office Attendant (Part time) | Total Mortgage Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under supervision of Director of Ticketing & Box Office Manager, responsible for ticket sales and customer service for all ticketed events at Total Mortgage Arena

This role will pay an hourly rate of $15.69

For PT roles : Benefits : 401(k) savings plan and 401(k) matching.

This position will remain open until October 31, 2024

About the Venue

Total Mortgage Arena is a sports and entertainment venue managed by Oak View Group Facilities and is located in the heart of Bridgeport, CT. The arena is home to the Bridgeport Islanders (AHL affiliate of the New York Islanders), The arena plays host to various concerts, comedy shows, expos, and family shows.

We are seeking individuals who are looking to uphold our organizations pride in customer service and maintaining his / her professional demeanor in any situation. The primary responsibility of this position is to provide guests with a positive initial impression of the Total Mortgage Arena.

Responsibilities

• Accurately operate the Ticketmaster computer ticketing system to sell tickets to any events held at the Total Mortgage Arena
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
• Know and understand seating charts and configurations of Total Mortgage Arena
• Perform transactionsfor all events on the ticketing system with efficiency and accuracy
• Provide all guests with a positive first impression of the Total Mortgage Arena by offering superior, individualized customer service
• Answering incoming calls to the Box Office line and provide information regarding any and all upcoming events
• Maintain the policies of the Box Office with regard to customer service and other ticketing issues
• Perform other duties as assigned

Qualifications

Strong verbal communication skills in the English language (Spanish is a plus)