US Training & Retail Excellence

“I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention.

To tell the story of Sézane is to retrace more than 20 years of defining adventures and bold decisions : choosing to do things differently, choosing people, choosing to act, and above all, choosing to trust in one’s convictions - even when that means rethinking what we thought we knew.

Sézane is more than a fashion brand. It’s a story of life - mine, yours, and all those who shape it every day.” Morgane Sézalory, Founder & CEO

To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.

Care to imagine what comes next with us? We can’t wait to hear from you!

We are seeking the talents of a US Training & Retail Excellence (M / F) to contribute to the next chapter of Sézane’s journey. The position is based in our office, in Los Angeles or New York .

Within the Cross-functional Retail team, you actively participate in deploying the strategy to elevate the customer experience through Retail network management with an international scope and a 360-degree vision of cross-functional Retail operations.

As US Training & Retail Excellence , your missions will be the following :

Lead the Training Academy in the US

• Lead and animate the US training referent community
• Visit each store once every two months to ensure the learning and training dynamic : travel is required frequently including in the weekends
• Coach the team with on the floor animation and weekly follow up with referents
• New staff induction & Development
• Draw and ensure proper induction path for each staff
• Organise and animate onboarding sessions
• Co-manage staff development path with store managers & HR
• Rolling & in-depth Training
• Plan, organize and coordinate all Retail trainings
• Identify and assess training needs according to weekly KPIs analysis and VOC, impulse and adjust training content
• Adapt continuously the programs according to the Retail strategy and new Retail tools / project developments
• Ensure the successful launch then the sustainable roll out of the digitalization of the Training APP in the US
• Organize and Retail Teams’ seminars

Ensure a Top Excellence Retail CX adapted to Retail Run

Uniform management : ensure brand image embodiment

Retail Image Monitoring

Requirements

Your profile :

Benefits

Salary range :  $90,000-$100,000, depending on skills and experience.

Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation.

If this role and Sézane speaks to you, apply now!