Front Office Manager

Benefits :

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Opportunity for advancement

Vision insurance

Assistant Manager-Front office Manager for Facial Plastic, Plastic Surgery and Medical Spa

Join our internationally recognized Facial Plastic Plastic Surgery, Plastic Surgeon  and Medical Spa as an assistant Manager / Front Office Manager. We are looking for an individual with a vibrant and sociable demeanor, strong sales experience, and exceptional multitasking abilities. As the "Face" of our businesses, you will play a crucial role in providing excellent customer service, managing various responsibilities, and contributing to the success of our team. If you have a passion for aesthetics, outstanding communication skills, and a friendly disposition that lights up a room, we want you on our team.

Responsibilities :

1. Patient Education and Patient Coordinating - Educate patients on procedures, achieve booking and revenue goals, and provide information on services offered.

2. Customer Service : Promote and practice excellent customer service, ensuring a positive and welcoming environment for patients.

3. Office Operations : Perform opening and closing duties, maintain office triage by tracking the location of patients, doctors, and medical assistants

4. Phone Management : Coordinate and manage multiple phone lines simultaneously, addressing patient inquiries and scheduling appointments.

5. Administrative Tasks : Prepare charts, new patient packets, and follow through with scheduling appointments, including obtaining necessary payments.

6. Inventory Management : Manage inventory for office and maintenance supplies, as well as skincare products.

7. Facility Maintenance : Maintain patient rooms and waiting areas, ensuring a clean and welcoming atmosphere.

9. Photography : Capture photos of patients for appointments, post-ops, and pre-ops as needed.

10. Communication : Effectively communicate with patients, staff, and management, maintaining a high standard of ethics and privacy.

11. Positive Demeanor : Provide a friendly and positive demeanor to all surgeons, staff, patients, and visitors.

12. Assist Medical Assistant and Doctor : Assist with inventory control, room organization, and miscellaneous projects as needed.

13. Coordination with Managers : Communicate regularly with Operations Manager, Business Manager, and Spa Director on issues related to patient care.

14. Engagements : Arrange speaking, teaching, clinical, and research study appointments and engagements for surgeons.

15 social media : Work with the practice manager and social media team to coordinate social media posts, and coordinating filming

• Qualifications :

1. Previous experience in a similar role within the aesthetic or medical spa industry.

2. Strong sales experience, with a proven track record.

3. Excellent multitasking skills and ability to manage various responsibilities simultaneously.

4. Computer, phone, and social media skills.

5. Consistently attractive appearance and a warm, welcoming smile.

6. Evenings and some alternating weekend availability.

Benefits :
• 401(k)
• Full benefits package.
• Pension-profit sharing.

How to Apply :

If you are the kind of person who lights up a room and meets the qualifications above, we want to hear from you. Submit your resume, a cover letter,

Job Type : Full-time

Pay : $78,000.00 - $120,000.00 per year

Benefits :
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule :

• Evening shift
• Rotating weekends

Work Location : In person