Police Dispatcher III (Multiple Positions)

Police Dispatcher III (Multiple Positions)

The University of Arizona is seeking a dynamic Police Radio Dispatcher for the University Police Department. Dispatchers are skilled emergency service workers. The role of the police dispatcher involves receiving emergency 911 and non-emergency calls for police assistance, taking and entering information from callers, determining the nature / urgency of calls, initiating police or other emergency personnel action, and maintaining close contact with field units to monitor response and needed support requirements.

The position of Police Radio Dispatcher requires a considerable degree of initiative and independent judgment within procedural boundaries in responding to a variety of situations. Work may be done separately or in conjunction with other police dispatchers. This position requires shift assignments and overtime. Dispatchers must be able to work a flexible schedule to accommodate weekend, evening, and holiday shifts in accordance with maintaining a fully operational 24-hour facility.

The UAPD has a step compensation plan for Dispatchers, which includes a 3% annual increase over 5 years.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A / ASU / NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona, please click here.

Duties & Responsibilities

• Receives and transmits routine and emergency telephone and radio traffic. Dispatches and coordinates police, fire, animal control, and other services. Monitor alarm panels, cameras.
• May store records and / or check warrants.
• Receives and responds to emergency and non-emergency calls including enhanced 911, and non-emergency calls from the public.
• Processes and evaluates information received, prioritizes calls and dispatches appropriate units.
• Relays pertinent information in a factual and concise manner; relays instructions or inquiries from remote units.
• Monitors and coordinates public safety personnel activity and assignments via police radio.
• Monitors and enters statuses, locations, and activity of public safety personnel on a computer-aided dispatch (CAD) system.
• Monitors security cameras, fire and intrusion alarms and dispatches accordingly.
• Operates computer terminal to make inquiries into computerized databases to retrieve motor vehicle information and other criminal record files, as requested, following prescribed policies and procedures.
• Enters data from officer reports into criminal information system on computer.
• Accesses, enters, and maintains sensitive data in local / state / national databases as necessary for investigative purposes.
• Monitors teletype messages and relays important information to officers.
• Utilizes technology such as computers, radio systems, telephones, fax machines and other communication equipment to complete job tasks.
• Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
• Obtains complete and accurate information and quickly disseminates information, both in typewritten and verbal form; copies down long sequences of numbers or addresses; may be required to keep handwritten detailed logs of work at a quick pace.
• Keeps informed of departmental regulations, policies, and procedures.

Knowledge, Skills and Abilities :

Minimum Qualifications

Preferred Qualifications

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.