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Hotel Front Desk Manager

Hotel Front Desk Manager

Valley Hospitality ServicesColumbus, GA, USA
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Front Desk Supervisor – Be the Face of Hospitality!

Perks & Benefits : Free Company Gym

Medical, Dental, and Other Insurance Options

On-Site Wellness Clinic (for employees

and dependents!)

401(k) with Company Matching

Be part of a supportive team and rewarding workplace culture

Ready to lead a dynamic team and create memorable guest experiences?

We're looking for a Front Desk Supervisor who's passionate about hospitality, thrives in a fast-paced environment, and is ready to be the go-to leader for our front office operations.

What You'll Do :

Be the go-to support for our Front Desk Agents-train, motivate, and guide them toward service excellence.

Ensure smooth check-ins and check-outs with a smile.

Handle guest reservations and be the expert on hotel features, services, and the local area.

Act as the liaison between front desk team and General Manager.

Keep your team in the know -share updates on rates, packages, and promotions.

Maintain accurate payroll and scheduling aligned with budget goals.

Manage messages, packages, and VIP guest requests with professionalism.

Run room status reports and keep departments informed.

Oversee new hire training, cross-training, and team development.

Represent the team with professional grooming and a positive attitude.

Participate in staff meetings, contribute ideas, and support the overall guest experience.

What You'll Bring :

High School Diploma or GED (required)

Experience in hotel front desk or hospitality roles (required)

Proficiency in Microsoft Office preferred (Outlook, Excel, Word)

Excellent communication and customer service skills

Calm under pressure, detail-oriented, and great with numbers

Leadership mindset and commitment to team success

Physical Requirements :

Stand and walk for extended periods

Lift, carry, push, or pull up to 25 lbs

About Us :

At Valley Hospitality, we believe our people are our greatest asset. Join a team that values professional growth, service excellence, and making a difference in every guest's stay.

Apply today and bring your leadership to life where hospitality meets opportunity!

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Hotel Front Desk Manager • Columbus, GA, USA