Job Description :
As a Network Engineer, you will support the management and implementation of IP network solutions, collaborate with internal and external teams and work independently on projects from start to finish. This includes developing network designs based on user requirements, creating network diagrams using Visio, configuring network equipment, and full implementation follow-through and documentation of requirements.
Essential Functions :
- Work directly with IXC Deployment Team, IXC Engineering, Telco design engineers, and Telco Carrier Provisioning personnel to accurately document circuit designs.
- Ensure Carrier HUBs and circuits are accurately recorded in design (MetaSolv / DICE) and operations (FINS, FMS, etc.) toolsets and ensure FTI-POP design documentation accurately reflects as-built configurations.
- Document design deviations and / or discrepancies and submit ClearQuest PTRs to capture design changes and / or corrections with circuit designs.
- Support scheduled planned maintenance events (Moves, Adds, Changes) and direct Harris field technicians with the installation and activation of SONET, ancillary equipment, and circuits.
- Work directly with Telco Carrier field technicians to isolate and resolve issues with new circuit activations.
- Follow MetaSolv / DICE workflow processes and update IXC circuit database during IXC circuit installations, activation, changes, and / or disconnects as needed.
- Provision IXC circuits using Cisco Prime Optical (CPO) or Cisco Transport Controller (CTC) and configure ancillary equipment for delivery of sub-rate circuits (, RAD RICi- / EGATE-, Cisco ASR / -X router port configurations including T / T SIP / SPA, DNX- / port configurations, etc.).
- Ensure circuits are provisioned IAW circuit design documentation and resolve discrepancies before circuits are released to the customer.
- Interface directly with internal and external customers and provide technical assistance with service activation and circuit verification testing.
- Monitor and identify optical network alarms and proactively investigate and identify the root cause to minimize disruption and impact to operational circuits.
- Provide recommendations for improving processes and procedures and assist in the maintenance and upgrades of controlled documentation.
- Support scheduled maintenance events during normal operating hours and after hours / weekends as needed.
- Assist in the collection of data needed to perform analysis of network issues.
- Assist with the execution of test procedures and provide feedback to ensure procedural steps are correct.
Qualifications :
Bachelor’s Degree and a minimum of years of prior related experience. Graduate Degree or equivalent with years of prior related experience. In lieu of a degree, minimum of years of prior related experience.Prefer or more years’ experience working with SONET equipment and Optical Circuits. Specifically, with Cisco ONS-, ONS- and Fujitsu Flashwave / platformsAbility to obtain security clearance.Preferred Additional Skills :
Have a thorough understanding of NAS Operations ticket management and scheduled maintenance processes and proceduresPossess a strong technical understanding of Gigabit Ethernet / Fast Ethernet, DS / T, DS, , VTV, STS, STSV and OC-OC circuit types as well as familiarity with existing processes and procedures associated in provisioning and acceptance testing of these circuit typesHave a thorough understanding of trouble tickets, ticket management, and Change Management processes and proceduresExperience with Cisco Prime Optical (CPO) and Cisco Transport Controller (CTC) Fujitsu NetSmartExperience with MetaSolv and DICE preferredMEF-CECP certification preferred