Technical Program Manager

Technical Program Manager

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Job Description

The Technical Program Manager will lead a team consisting of SUA FST Managers and SUA FST's to develop and execute a deployment plan for contracted SUAs. This critical position is responsible for managing both field resource managers and all technical resources for U.S. Navy, U.S. Air Force Global Sustainment Programs, and Army in Europe. The team is responsible for performing all field work related to upgrades for these customers. Annually, this team executes multiple global system upgrades for these customers. This role involves significant responsibilities, including managing clearances, base access worldwide, special requirements, and training for the team. It encompasses everything needed for travel to perform upgrades, as well as the overall management and utilization of resources. Additionally, this position manages field-engineering resources for Civil / LEA and DoD. The Technical Program Manager is responsible for managing the System Upgrade Agreement (SUA) budget and defining technician roles and tasks to ensure a successful migration of these critical, high-visibility projects. Contracted SUAs are particularly challenging due to extensive customizations throughout the enterprise, necessitating customized testing in a lab environment. Therefore, the Technical Program Manager will manage relationships with Upgrade Operations and third-party vendors to develop and execute strategies and test plans, ensuring flawless production deployment performance.

Responsibilities

• Communicate extensively, both verbally and in writing, with stakeholders, technicians, and engineers throughout the project lifecycle.
• Present plans, answer questions, and provide regular customer updates.
• Identify potential issues affecting quality, cost, or timeframe, and recommend solutions to mitigate their impact.
• Promote and foster a positive culture and environment for resource management to maximize throughput and retention.
• Assess the business and organizational implications of various strategies.
• Travel for in-person design review meetings, where the Technical Program Manager will host and lead discussions.

Additional Requirements

Candidate Requirements

Travel / Location

Target Base Salary Range

$130,000 - $150,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Our U.S. Benefits Include

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.