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Lead Technical Program Manager
Lead Technical Program ManagerJPMorgan Chase Bank, N.A. • Plano, TX, US
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Lead Technical Program Manager

Lead Technical Program Manager

JPMorgan Chase Bank, N.A. • Plano, TX, US
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Technical Program Manager at JPMorgan Chase within the Technology and Risk Management division, you will leverage your deep technical expertise and leadership skills to promote the secure development and delivery of the Snowflake Data Platform.

You will play a pivotal role in managing risk and compliance efforts in a high-performing team, while also upholding operational excellence and mitigating technology risks ensuring that technology initiatives align with business goals.

Your advanced analytical reasoning, adaptability, and stakeholder management abilities will enable you to navigate ambiguity, ensure alignment with business goals, and maintain compliance with regulatory standards.

Job responsibilities

  • Develop and execute comprehensive project and product plans, incorporating technical requirements, resource allocation, risk management, and timelines to ensure on-time delivery of technology solutions
  • Lead cross-functional teams-including engineering, product, business stakeholders, and control managers-to define scope, objectives, and deliverables, ensuring alignment with overall business and compliance goals
  • Identify, quantify, and mitigate technology risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Ensure effective governance of controls, policies, issue management, and measurements, providing senior management oversight and reporting on technology risk posture
  • Collaborate with engineers and process owners to monitor, evaluate, and enhance control effectiveness, regulatory compliance, and data security across platforms
  • Anticipate and prepare for future regulatory and compliance requirements (e.g., PCI DSS, SOX, SOC1 / 2, GDPR, regional mandates), incorporating disaster recovery and resiliency strategies
  • Utilize advanced analytical reasoning and data-driven insights to assess program performance, identify areas for improvement, and implement optimizations to enhance efficiency and effectiveness
  • Manage your own portfolio of work and develop strategic presentations for internal and external audiences
  • Foster productive working relationships, influence decision-making, and mentor emerging talent to build a stronger, security first, team culture

Required qualifications, capabilities, and skills

  • Formal training or certification on technical product / program management concepts and 5+ years applied experience
  • Advanced expertise in stakeholder management, cross-functional collaboration, and influencing executive-level strategic decision-making
  • Proven track record of managing resources, budgets, and high-performing teams in a fast-paced, agile environment
  • Proficient in risk identification, assessment, mitigation, and reporting, with exposure to regulatory compliance standards (GDPR, SOX, PCI DSS, SOC1 / 2)
  • Familiarity with risk management frameworks and industry standards (NIST Cybersecurity Framework, ISO 27001), data governance, and secure engineering practices (DevSecOps)
  • Strong data analysis and presentation skills with proficiency in MS Excel, PowerPoint, and Microsoft suite
  • Experience with cloud computing (AWS), vendor management, and data platforms (Snowflake, Redshift)
  • Proficient in resource management, operational change management, and portfolio management
  • Ability to establish and build strong relationships and partnerships across cross-functional teams and senior leadership
  • Preferred qualifications, capabilities, and skills

  • Security certifications (CISSP, CISM, CRISC)
  • AWS certifications (Cloud Practitioner, Solutions Architect)
  • Experience with Snowflake (Snowpro Associate certification)
  • Experience with data platforms
  • Experience with Atlassian tools (JIRA, Confluence)
  • Advanced technical fluency and experience managing vendor relationships
  • Demonstrated ability to drive innovation and operational excellence in a dynamic, evolving risk landscape
  • JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

    Morgan and Chase brands.

    Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

    Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions.

    We also offer a range of benefits and programs to meet employee needs, based on eligibility.

    These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

    Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

    We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

    We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

    We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

    Visit our FAQs for more information about requesting an accommodation.

    JPMorgan Chase & Co.

    is an Equal Opportunity Employer, including Disability / Veterans

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