Assistant Concierge

Imperial, a Villa Center is seeking an Assistant Concierge to join their team! The Assistant Concierge works closely with the Director of Admissions on implementation and monitoring programs designed to support the service needs of our residents including bed management, compliance and resident satisfaction. The Assistant Concierge greets new families and residents to ensure they transition to their new environment with the individual needs met.

Assistant Concierge Duties and Responsibilities :

• Will greet residents upon admission. For after hour admits, the concierge must notify reception and IDT in advance to ensure a smooth transition for the resident and residents’ family.
• Securing new customers through the facility tour process.
• Responsible for creating resident medical records in PointClickCare.
• Oversees daily census activities, including clearing the dashboard in PointClickCare, maintaining the facility paper census and completes the daily census worksheets for the home office.
• Work with residents or other responsible parties to complete resident agreements via RESIDE within 72 hours of admission.
• Schedule patient transportation upon request.
• All other duties, as assigned.

Assistant Concierge Qualifications and Skills :

Assistant Concierge Education and Experience :

Physical Requirements :

Villa Healthcare Benefits :

Apply to join a growing team today!

SHARED CODE OF CONDUCT :

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. B e Welcoming to All, E stablish a Relationship, T rust & respect, T eamwork, E ngage & Communicate & R ecognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.