Insurance Account Manager

Job Description

Commercial lines Account Manager

Compensation : $80,000–$90,000 annually (DOE) + Incentive Opportunity

Work Setup : Full-Time | In-Office

Avenica partners with a well-established, independent insurance brokerage specializing in comprehensive commercial and personal insurance solutions. This organization is known for its integrity, stability, and commitment to delivering exceptional service to businesses of all sizes.

This is an opportunity to join a respected, client-focused agency as a Commercial Lines Account Manager , where you will support a sophisticated book of business, strengthen client relationships, and provide guidance that empowers organizations to make informed risk management decisions.

How You’ll Drive Impact

As a Commercial Lines Account Manager, you’ll act as a trusted advisor—balancing technical expertise, operational excellence, and relationship management. You’ll guide clients through coverage decisions, ensure accuracy across all policy activity, and contribute to a culture centered on service, collaboration, and continuous improvement.

Key Responsibilities :

Serve as the primary consultant for a high-profile, complex portfolio of commercial clients.

Partner closely with Producers to coordinate coverage placements, prepare proposals, and participate in client meetings and presentations.

Support new business development through proactive service and responsiveness to client needs.

Build and maintain strong relationships with insurance carriers, TPAs, and internal teams.

Manage customer files, billing, renewals, documentation, and claims processing within agency management systems.

Review and analyze policy coverage to identify enhancements, risk-reduction strategies, and additional protection opportunities.

Ensure all actions comply with laws, regulations, and agency standards.

Collaborate cross-functionally to share insights and strengthen team performance.

About You

You’re a seasoned commercial insurance professional who brings both technical knowledge and a genuine passion for client success. You thrive in a fast-paced environment, communicate with clarity, and take pride in simplifying complex coverage concepts for your clients.

Qualifications :

Active Pennsylvania Property & Casualty License (or ability to obtain).

5+ years of experience managing commercial accounts; experience with alternative risk or captive products is a plus.

Strong understanding of commercial lines, coverage structures, and risk management.

Excellent communication, client service, and relationship-building skills.

High attention to detail with strong organizational and time-management abilities.

Bachelor’s degree or advanced insurance designation (CIC, CPCU, etc.) preferred.

Why This Opportunity?

This is a chance to join a stable, respected brokerage with a collaborative culture and a strong reputation in the region. You’ll work with experienced professionals, serve meaningful client relationships, and grow your career in an environment that prioritizes development and service excellence.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

Equal Employment Opportunity Statement

Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.