A company is looking for a temporary Client Services Representative to support their Benefits Administration team. Key Responsibilities Support large volumes of inbound and outbound contacts promptly Identify customer needs, clarify information, and provide solutions Maintain detailed records of contacts in the agent ticketing system Required Qualifications High School Diploma required, Associates Degree preferred A minimum of 1 year customer service experience with high levels of engagement Basic understanding of health insurance terminology preferred Ability to work effectively in a remote contact center environment Strong data entry skills and proficiency in using a PC with multiple applications
Client Service Representative • Tempe, Arizona, United States