Lead Coordinator

RefloorTroy, MI, US

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Lead Coordinator

Are you ready to embark on a mission to streamline our sales process and dazzle our customers with exceptional service? If you're a master multitasker with a knack for organization and a passion for providing top-notch customer experiences, then we want to talk to YOU!

As a Lead Coordinator, you will be instrumental in guaranteeing the smooth functioning of our sales system. Your duties will involve overseeing appointment scheduling, guiding Sales Representatives, and fostering logistical harmony between our team and our customers.

Key Duties :

Match leads with our Sales Representatives
Guide Sales Representatives to designated lead locations
Reach out to customers if they're not home for their appointment
Confirm and ensure appointments are on the staff calendar
Keep our scheduling tools updated and our Call Center team in sync
And of course, be ready to tackle any other tasks that come your way!

Desired Skills & Experience :

Proven experience in inside sales or inbound / outbound call center environments.

Demonstrated proficiency in high-volume appointment scheduling roles.

Exceptional attention to detail.

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Lead Coordinator • Troy, MI, US