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Front Office Receptionist

Front Office Receptionist

Aston CarterPortland,OR,97086,USA
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Description :

As the first point of contact, the receptionist plays a vital role in creating a warm, professional, and empathetic environment for patients navigating sensitive and emotional journeys. This role blends administrative precision with compassionate communication.

Responsibilities :

  • Greet patients and visitors with warmth and discretion.
  • Schedule, confirm, and adjust appointments using EMR / calendar software.
  • Handle patient check-ins and check-outs efficiently.
  • Collect co-pays and other payments; post transactions accurately.
  • Verify insurance details and update patient records.
  • Respond to non-clinical inquiries with empathy; direct clinical questions to appropriate staff.
  • Maintain professional and consistent communication with medical staff and team members.
  • Maintain a clean and organized reception area.
  • Process incoming mail, faxes, and deliveries.

Essential Skills :

  • Customer service
  • Front desk experience
  • Data entry
  • Patient scheduling
  • Administrative support
  • Strong communication skills
  • Proficient in Microsoft Office Suite
  • Additional Skills & Qualifications :

  • 2-4 years of receptionist experience, ideally in the medical industry.
  • Strong organizational skills.
  • Ability to handle sensitive situations with professionalism and empathy.
  • Proficient in EMR systems and basic office software.
  • Knowledge of HIPAA regulations and commitment to confidentiality.
  • High school diploma or equivalent.
  • Job Type & Location :

    This is a Contract to Hire position based out of Portland, Oregon.

    Pay and Benefits

    The pay range for this position is $22.00 - $24.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Portland,OR 97209.

    Application Deadline

    This position is anticipated to close on Sep 8, 2025.

    About Aston Carter :

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Front Office Receptionist • Portland,OR,97086,USA