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Technical Writer I

Technical Writer I

Barry-WehmillerSpokane, WA
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Description

Under direct supervision, the works closely with engineering and technical support to develop, write, and revise technical documentation related to the equipment Alliance produces. Utilizing advanced knowledge of manufacturing equipment concepts, practices, and procedures, the will extract source information from experts, and existing documentation to created appealing and informative physical and electronic product manuals and other documents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Utilizes advanced knowledge of manufacturing equipment concepts, practices, and procedures to extract source information from experts, and existing documentation.
  • Develops, writes, and revises technical documentation using written, graphical, and electronic media to create appealing, informative product manuals and other documents.
  • Defines and develops document format to meet the needs of the project.
  • Identifies, contracts, and coordinates translation services for languages other than English.
  • Reviews and validates documents to ensure that technical accuracy and safety concepts meet company and industry standards.
  • Verifies that the information for the target reader is in a clear and concise form by performing audience and task analysis. Assesses document impact, appeal, and usefulness.
  • Obtains document reviews and incorporates changes and enhancements.
  • Provides recommendations on documentation requirements and identifies and communicates risks to management.
  • Manages document project schedules, approval reviews, revision control, distribution, and document library. Proactively identifies, schedules, tracks, and completes projects for on-time delivery. Routinely provides project status and schedule reports. Routes and tracks documentation through review and approval process.
  • Organizes and maintains the technical document library. Develops and coordinates the change control and publication processes.
  • Assembles and ships machine operator / maintenance manuals. Updates and maintains recordkeeping associated with manuals.
  • Recreates manuals for old machines as requested by customers and / or Parts department.
  • Assists Engineering management with the generation and organization of customer memos / letters related to machine safety and quality.
  • Updates and maintains the Patent and Trademark information spreadsheets and files and other technical data as needed.
  • Communicates with customers, vendors, coworkers, and management in a professional, positive manner. Maintains constant safety awareness and follows all company safety rules.
  • Continuously looks for ways to increase efficiency, company profitability, and customer satisfaction. Verifies that all decisions are relevant to the corporate mission statement.
  • Interviews / corresponds with engineers to gather technical information for inclusion in documentation.
  • Take and edit photographs and videos of machinery for inclusion in documentation.
  • Create safety and control decals for machinery.
  • Acts as backup to, and support for, Technical Documentation Lead as required.

SUPERVISORY RESPONSIBILITIES

This position has no direct reports and is not directly responsible for managing others.

  • BA English or related degree, or equivalent combination of education and experience.

    • EXPERIENCE AND SKILLS

  • 1-3 years technical documentation experience.
  • Excellent written and oral communication skills with a high degree of creativity and technical problem-solving ability.
  • Good proofreading skills and attention to detail.
  • Fluent knowledge of English with a basic understanding of other languages.
  • Excellent computer skills with the ability to use related desktop publishing software.
  • Good communication / interviewing skills, a positive get-it-done attitude, and the ability to work as part of a team in a demanding production environment are essential.
  • Photography and graphic design skills related to manual generation.
  • Multi-media experience with emphasis on developing videos.
  • Knowledge of OSHA safety practices.

    • EXPERIENCE IN THE FOLLOWING SOFTWARE PACKAGES

  • Microsoft Office
  • Adobe Illustrator
  • Adobe Photoshop
  • HTML Programming
  • MadCap Flare

    • PHYSICAL REQUIREMENTS

    To successfully perform the essential functions of this job, an individual must be willing and able to :

  • Travel as needed.
  • Sit at a desk or computer for extended periods of time.
  • Move about the office and factory with occasional lifting, bending, and reaching.
  • Dial, hear and respond to telephone calls and inquiries.
  • Communicate effectively (visually and verbally) with internal and external contacts.
  • Meet requirements of daily attendance on job for a full, continuous work schedule.
  • Ability to operate and photograph the equipment in the process of gathering source information.

    • ADVANCEMENT

    The successful candidate for advancement conducts all Essential Duties and Responsibilities at consistently high levels while always demonstrating integrity and respect towards others.

    Compensation : $24-34 / hour (DOE)

    Benefits : Alliance offers a competitive benefits package that includes medical, dental, vision, life insurance, disability insurance, 401K with employer match, PTO, paid holidays and a bonus program.

    Barry-Wehmiller is an equal opportunity employer. M / F / D / V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and / or skills assessments.

    Company : Alliance

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    Technical Writer • Spokane, WA