Catering Manager

Catering Manager

Key Purpose

The Catering Managerbuilds a dynamic catering team, develops, and ensures completion of the strategic business plan for the account, and oversees all aspects of profitability and service within the catering department.

Success Criteria

• Well organized with outstanding coordination and multitasking ability
• Is able to communicate up, down and across the organization to ensure success
• Knowledge of principles and processes for providing customer service; up to and including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Intermediate skill level using Google applications (Gmail, docs, sheets, slides, hangouts, etc.) and Microsoft Office Suite
• Excellent verbal and written communication skills
• Reliable, responsible, dependable, and capable of fulfilling obligations and has a deep desire to anticipate, engage and satisfy customer needs
• Uses a systematic approach to problem-solving
• Always promotes positive guest and co-worker relationships
• Can calmly and effectively adapt to constructive feedback in high-stress environments

Key Areas of Collaboration and Influence

Ideal Candidate Experience

Key Accountabilities

Physical Demands & Work Environment

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $95000.00 per year - $105000.00 per year . Final compensation will be determined based on experience and skills, and may vary from the range listed above.

HSEQ Compliance : All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.