Manager of Professional Education, Customer Visits (MPECV)

Manager Of Professional Education, Customer Visits (MPECV)

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.

We are searching for the best talent for a Manager of Professional Education, Customer Visits (MPECV) to join our EdTech team aligned to the Joint Reconstruction and VELYS platform based in Palm Beach Gardens, FL.

Purpose :

The Manager of Professional Education, Customer Visits (MPECV) is an EdTech position responsible for the coordination, design, and execution of compliant US and OUS Customer Education Visits to Flagship locations including Palm Beach Gardens, FL and Warsaw, IN. The MPECV will work closely with US and International commercial business partners to manage educational needs of Healthcare Professionals at Johnson & Johnson Institute locations to ensure the safe and efficacious use of J&J MedTech Joint Reconstruction products, technology, and techniques including VELYS Digital Surgery, Knee, Hip, and Shoulder Surgery. This role will also help coordinate OUS education requests involving US faculty. The MPECV role assures that we compliantly deliver the right type of education to the right customer to reduce time to mastery and facilitate adoption of Healthcare Professionals including physicians, nurses, and operating room staff.

This MPECV role posting is aligned to the Joint Reconstruction and VELYS platform in Palm Beach Gardens, FL however may also oversee the execution of customer education visits in Warsaw, IN.

You will be responsible for :

• Works closely with US AVPs, Commercial Leaders, and Professional Education Managers as a consultant to bridge HCP learning needs to solutions at Flagship locations
• Is responsible for the successful planning and execution of Joint Recon and VELYS Professional Education Customer Visits for external healthcare professionals.
• Responsible for coordinating OUS education requests with US faculty.
• Closely works with US Managers of Professional Education on regional budget and appropriates resources for the efficient and effective delivery of world-class Professional Education programs.
• Is responsible for driving alignment amongst commercial partners and EdTech in the planning and execution of Customer Education Visits.
• Responsible for translating CEV education data into insights and reporting back on trends and opportunities unrelated to sales
• Considers the full education continuum of programming that may meet education needs and designs an experience that utilizes a 360 holistic customer education experience. This may include the use of simulated learning experiences, labs, preceptorships, factory tours, and peer to peer interactions, etc.
• Ensures proper processes are followed including event reconciliation and close out to meet mandatory reporting guidelines.
• Ensures all programs are compliant with all legal, regulatory and HCC policies including AVAMED, Pharma, ACCME and other global legal and regulatory bodies.
• Responsible for communicating business-related issues or opportunities to next management level.
• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs other duties assigned as needed such as hosting customers outside normal business hours.

Qualifications / Requirements :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $100,000 to $172,500.

Employees and / or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits :

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.