Senior Orthopaedic Account Manager, East
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness.
Johnson & Johnson Orthopaedics is currently seeking a Senior Orthopaedic Account Manager, East to join our MedTech organization.
This is a hybrid / remote role available in multiple cities within the East Coast region of the U.S.
Position Overview :
The Orthopaedic Account Manager is responsible for leading the Orthopaedic strategy development and relationship management within the specific, geographically focused market. This responsibility includes pricing and contracting for all orthopedic business units, data-driven decision-making, gross profit performance (champion for revenue, price, inventory, and people resources), and strategic lead for the best-in-class Orthopaedic company within the specific market. The Orthopaedic Account Manager coordinates and influences DePuy Synthes Orthopaedic strategic planning with the orthopaedic commercial business leaders and internal business partners including the Offer Development, Data and Analytics, Legal, HEMA, Commercial Operations, Finance, etc. The Orthopaedic Account Manager is responsible for helping their customers migrate from a transactional relationship to strategic, value-based partnership by building customer relationships broadly across the health system leadership.
Responsibilities :
- Develop, execute, and deliver the J&J Orthopaedic strategy in conjunction with FSO, Offer Development, Commercial Operations, and SourceView partners.
- Execute strategy to deliver market-leading profitable revenue growth by winning competitive conversions, improving price performance, and protecting base business, while overseeing efficient use of limited company resources (price, inventory, and people).
- Set the standard for maximizing revenue and minimizing cost to serve across the market.
- Develop and grow customer relationships to evolve from transactional relationships into strategic partnerships that thrive off executing strategies that deliver shared value.
- Develops sustainable strategic relationships with key stakeholders at the customers within their specific market as the primary Orthopaedic point of contact.
- LEAD and DELIVER on utilizing data to create a customer approach that delivers strong business results for them, which leads to strong business results for J&J MedTech
- LEAD and DELIVER on utilizing data to influence sales strategy in the AD's specific market.
- CONNECT customers to the shared services resources (Contract Management, Deliver, Commercial Operations, Field Sales Network, HEMA, etc.)
- Develops the Orthopaedic market-based strategies to accelerate the delivery of profitable performance metrics (i.e. revenue growth, improved price performance, the introduction of new products & technology, managing erosion, containing inventory expenditure, etc).
- Leads a collaborative process in partnership with Field Sales leadership, to ensure the market-based strategy aligns with Orthopaedic leadership priorities and objectives.
- Manages account performance by monitoring orthopedic contract compliance and contract performance, as well as conducting routine business reviews with key customers to review the results.
- Responsible for growing in focus product categories, as well as new products as determined by the J&J Medtech Orthopaedics business plans.
- Builds and maintains strong relationships with market-based economic decision-makers, which includes Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc.
- Accountable for the creation of market-based Orthopaedic contracts and pricing strategies across Orthopaedic product lines, especially Win As One overlay programs.
- Develop a thorough understanding of the full set of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, especially digital and robotics.
- In all aspects of the role, the following competencies will be utilized and needed : Strategic Account Planning, Business Acumen, Healthcare Ecosystem, Negotiation, and Consultation as well as Executional Excellence
Qualifications : Requirements :
Bachelor's Degree required; MBA Preferred.10+ Years of orthopedic or health care or business experience.Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics, and legal and compliance requirementsExperience in successful customer negotiations where business objectives were metStrategic thinking skills (problem-solving skills in complex negotiations)Experience developing strategic proposals and successfully executing negotiationsDeep financial acumen, with an understanding of gross profit, erosion, pricing impact, inventory managementExperience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindsetCollaborative style, ability to process multiple, complex, and often conflicting inputs to build an executable contract strategyStrong analytical skillsHighly effective communication skillsProven ability to manage through constructive conflictAbility to travel up to 25% of the timeLive within the specific market.Preferred requirements :
MBARelevant medical device (orthopedics) product knowledgeUnderstanding of the digital / robotics marketThe preferred location of this role is on the Eastern region of the United StatesJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Employees and / or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits :
Vacation up to 120 hours per calendar yearSick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar yearHoliday pay, including Floating Holidays up to 13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar year