Manager, Health Information & Systems.

The Manager, Health Information & Systems reports to Director, Population Health & Analytics and will work closely across departments within health services and with other departments to ensure that Health System processes, functionality and requirements are met across all ships and geographic locations.

This will include analyzing operational status, understanding end user requirements of both ship and shoreside teams with regards to health systems such as electronic health records, proprietary solutions, public health, and reporting requirements. The Manager will lead operational and technical solutioning to optimize and secure how health information is collected, stored, and transmitted to meet reporting needs both internally and externally, as the system can comply with HIPAA, GDPR, and other regulatory requirements.

The Manager will be able to provide guidance and solutions related to collection of data, governance, and access as well as review of the data analytics process. The Manager will oversee a diverse team which will accomplish these deliverables while ensuring appropriate privacy and regulatory requirements are also met.

This role will interface with ship's medical teams, shoreside health services, public health leaders, and external vendors that manage our healthcare systems. The role supports the North American brands, comprising five brands with approximately 65+ ships carrying over 10 million guests annually and employing over 100,000 team members.

Essential Functions :

Health Systems :

Analyze, evaluate, and implement shipboard and shoreside health systems aligned with regulatory and corporate standards, including hardware and software (e.g., EHR systems).

Collaborate with healthcare professionals and subject matter experts to assess current systems and define future health system requirements.

Coordinate with medical equipment vendors to adapt and deploy technical documentation and systems across the fleet.

Develop cloud-based health system solutions using PowerPlatform tools (PowerApps, PowerBI, PowerAutomate) to streamline and automate processes.

Ensure compliance with privacy, security, and regulatory standards in all health system implementations.

Project Management :

Lead the Health Information and Systems Team using Agile and Scrum methodologies.

Define project timelines and sprint cycles based on corporate priorities.

Conduct needs assessments to determine project scope and deliverables.

Collaborate with internal teams and external partners to ensure successful project execution.

Electronic Health Records and Reporting :

Ensure secure and compliant handling of medical records across shipboard and shoreside environments.

Identify reporting needs for health services and regulatory bodies; develop appropriate reporting mechanisms.

Work with legal, regulatory, and medical teams to manage medical record lifecycle in accordance with policy and compliance standards.

Guide the team in building reports and dashboards tailored to departmental needs, using appropriate tools and data sources.

Policies and Audits :

Support the development and review of health system-related policies, including data privacy.

Conduct regular audits to verify compliance with privacy, access control, and regulatory requirements.

User Support :

Provide technical guidance and workflow support to shipboard and shoreside teams.

Qualifications :

Bachelors degree in health informatics, computer sciences or similar. Masters degree preferred. PMP, Agile, Scrum Certification preferred but not required.

3+ years of management experience with similar scope and responsibilities is required. 5+ years of experience in Project Management and electronic health systems development is preferred.

Knowledge, Skills, and Abilities :

A strong understanding of databases, EHR, EMR, and data warehouse solutions. Experience working in complex healthcare environments with heavy integrations of patient workflow processes.

Proficiency in the Microsoft 365 Office Suite (Including Excel, PowerPoint, and Word) and PowerPlatforms (PowerBI, PowerApps, DataVerse). Experience with development, implementation, testing and maintenance of health systems such as electronic health records systems or electronic medical records system.

Ability to apply analytical and logistic skills; maintain attention to detail and accuracy.

Excellent team building, interpersonal and communication skills (verbal and written) with vendors, ship personnel, employees, internal departments, and management.

Strong organizational skills and the ability to meet deadlines and handle multiple and competing priorities.

Physical Demands : Must be able to remain in a stationary position at a desk and / or computer for extended periods of time.

Travel : Less than 25% with shipboard travel likely

Work Conditions : Work primarily in a climate-controlled environment with minimal safety / health hazard potential.

This position is classified as in-office. As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnivals discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

• Health Benefits :

Cost-effective medical, dental and vision plans

401(k) plan that includes a company match

Holidays All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employees discretion.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

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About Us

Carnival Corporation & plc is the worlds largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.