Information Technology Training Manager (Boston)Franklin Fitch • Boston, MA, United States
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Information Technology Training Manager (Boston)
Franklin Fitch • Boston, MA, United States
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job_description.job_card.job_description710 years in software training, instructional design, or end-user support Legal or professional services background preferred Strong technical understanding of business / legal applications Excellent communication and facilitation skills Organized, proactive, and emotionally intelligent Willing to be on-site in Boston 5 days / week (with future flexibility) Able to travel to a satellite NH office 23 times / year Join a firm with over 160 years of stability and reputation Be the first point of contact for new hiresshape their journey Make the role your own in a high-trust, low-hierarchy culture Enjoy a collaborative team and direct access to leadership Lifestyle Spending Account : $150 / month for wellness, travel, and more
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environmentideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
Youll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include :
- New hire onboarding and role-based training
- Live, virtual, and self-paced learning experiences
- Software / application training (e.g., NetDocs, DMS)
- Beta testing and UAT coordination
- Building and maintaining training materials and documentation
- Supervising one direct report (Training Coordinator)
What Were Looking For
Why This Role
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
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Information Technology Manager • Boston, MA, United States
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