Call Center Supervisor

CornerStone StaffingMesquite, TX

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Department Lead – Supervisor

Location Dallas, TX | Onsite

Ready to step into a leadership role where your organization, communication, and team management skills can drive real impact? Join a dynamic workplace where you’ll oversee daily production, mentor staff, and ensure operational excellence across key business functions.

Compensation & Schedule

Pay : $21 / hour
Monday–Friday | 8 : 00am - 5 : 00pm
W2 | Full-Time | Temp-to-Hire

ROLE IMPACT

As a Department Lead, you'll be responsible for managing the day-to-day workflow and performance of your assigned team, promoting efficient processes, employee engagement, and service quality across human resources, customer service, or procurement support functions. This is a hands-on leadership position with a direct line of influence over productivity and team development.

KEY RESPONSIBILITIES

Supervise daily operations of a designated department or functional area

Ensure quality standards and operational goals are met consistently

Train new hires and implement ongoing procedural updates across the team

Maintain HR responsibilities related to scheduling, attendance, and staff communication

Review and manage departmental reports, invoices, and operational logs

Promote a safe working environment aligned with IIPP standards

Travel or attend offsite meetings as needed

Participate in cross-functional collaboration and support other duties as assigned

MINIMUM QUALIFICATIONS

High school diploma or GED

2–3 years of p rior supervisory or team lead experience

Comfortable leading small teams and managing task flow

CORE TOOLS & SYSTEMS

Microsoft Office Suite (Word, Excel, Outlook)

Internal reporting or invoice management platforms

PREFERRED SKILLS

HIPAA knowledge

Ability to manage multiple priorities and deliver accurate results in a production-driven environment

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at :

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Call Center Supervisor • Mesquite, TX