Summary
️ Field Service Technician III
Denver, CO | $32.00 / hour | Monday–Friday, 6 : 00 AM Start
Deliver craftsmanship. Represent quality. Grow your career with Milgard Windows and Doors.
Milgard Windows and Doors, a proud part of MITER Brands , is seeking a skilled and customer-focused Field Service Technician III to join our team in the Denver, CO area. In this role, you’ll travel to customer sites to diagnose, repair, and maintain our high-quality window and door products. You’ll be the face of Milgard — ensuring every service call is completed with professionalism, precision, and a commitment to customer satisfaction.
Responsibilities
- Diagnose and repair Milgard window and door products at customer homes and job sites
- ️ Communicate directly and courteously with customers and co-workers
- Assist senior technicians with installations, repairs, and part replacements
- Pick up and deliver parts; maintain inventory in service vehicles and warehouse
- Clean installed products and ensure job sites are returned to original condition
- ️ Safely operate hand and power tools
- Use iPads and service software to document service calls and review schedules
- ️ Collaborate with other Field Service Technicians on multi-tech projects
- Inspect incoming parts for quality; reject and document any that don’t meet standards
- Maintain a clean, organized, and safe work environment — both in the field and warehouse
- Keep service vehicles clean, stocked, and in good working condition
- Assist with unloading delivery trucks and general warehouse upkeep
- Submit closing service documentation promptly to the Field Service Office
Qualifications
Window and door service / install experience required , including : Glass replacement Hardware replacement Diagnosing and documenting product issuesExperience measuring and ordering products2+ years of direct customer service experienceHigh school diploma or GED preferred️ Knowledge of safe use of hand and power toolsValid Class D Driver’s License with a clean driving record (per PGT’s safe driving policy)Ability to work independently and as part of a team️ Basic English language skills; bilingual in English and Spanish is a plusAbility to perform basic math and read a tape measureComfortable using computers, email, and mobile devices for documentation and trainingFamiliarity with Microsoft products such as Outlook and WindowsAbout Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse / dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO), including Vacation, Personal, and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
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