Remote Customer Service Representative

AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for motivated people to become part of our expanding workforce.

We are seeking a Remote Customer Service Representative who will be responsible for educating clients about their permanent benefits, answering questions, and ensuring they clearly understand what is available to them through labor unions, credit unions, and / or associations. The ideal candidate is proactive, dependable, and enjoys helping others.

Key Responsibilities :

• Serve as the first point of contact for clients via phone and Zoom
• Clarify benefits information and answer client questions in detail
• Document all client interactions to ensure compliance with standards
• Collaborate with team members to improve client experience
• Follow up with clients to confirm satisfaction and provide additional support

Requirements :

Preferred Qualifications :

Why Join Us?

How to Apply : Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager : Vanessa Priori

Have questions? Please email me at vanessapriori@aoglobelife.com