Retail Member Services Representative

Retail Member Service Representative : Corpus Christi, Texas

NEC Co-op Energy is a proactive retail electric division who is paving ways in the industry, and currently has a job opportunity for a potential candidate to fill the position as our newest Retail Member Services Representative. At NEC Co-op Energy, we thrive on being the organization that people love to work at. Join in our team in Corpus Christi, TX., today! We offer a great benefits package consisting of health insurance (medical, vision, dental), retirement, holiday pay, paid time off (vacation / sick), and life insurance.

Job Details

• Full-time
• Classification : Non-Exempt
• Reports to : Retail Operations Manager
• Industry : Retail Electric Provider

Position Summary and Responsibilities

This position provides current and future members with immediate attention and assistance with NEC Co-op Energy processes and services including new enrollment and answering billing and energy usage questions. Demonstrates competence and confidence my maintaining understanding and knowledge to advise members regarding wise electricity use, offers and applicable programs, billing, and payments processing, and resolves any requests or complaints in a manner satisfactory to the member and NEC Co-op Energy. Provides support on other office services to ensure members are served such as electronic transaction processing. Performs other general office duties for the NEC Co-op Energy Division, as required. Develops an enthusiasm for high quality and friendly service to NEC Co-op Energy members and supports other team members. Keeps the NEC Co-op Energy Operations Manager informed with daily reports and information regarding progress and developments as required.

Primary Job Functions

Minimum Requirements

Preferred Requirements

About Nueces Electric Cooperative (NEC)

Nueces Electric Cooperative (NEC) is more than a non-profit, customer-owned, at-cost electric utility. Founded in 1938, NEC serves over 19,000 electric meters across eight South Texas counties near the beautiful Texas Gulf Coast. NEC is a pioneering cooperative in the industry, becoming the first electric cooperative to voluntarily deregulate in 2005. Today, NEC Retail serves over 32,000 consumers across Texas, offering competitive electric service.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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