Operations Analyst

Operations Analyst

Maxar Intelligence is a provider of secure, precise geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand, and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale, and cost-effectiveness. We are hiring an Operations Analyst immediately to join our team in Longmont, CO. This role requires in-office work four days a week with one work from home day per week.

What you will do :

The Operations Analyst team is responsible for monitoring and supporting collection and production requirements for core Maxar programs. The Operations Analyst role is to aid in driving standard operating and mitigation processes to meet program requirements. Their responsibilities will include assembling operational performance data, assessing performance outcomes and support short / long term strategies.

Responsibilities include :

• Monitor changes in global collection demands and capacity utilization
• Monitor collection and production performance in support of Maxar business requirements
• Detect operational challenges and potential issues. Develop mitigation strategies with key stakeholders.
• Create visualization and status reports to depict performance
• Support specialized requirements for live demonstrations and tasking requirements
• Manage internal tasking decks in support of 2D / 3D product strategy and revenue enablement
• Orchestrate daily operations with cross-functional teams to ensure product fulfillment from satellite collection, imagery processing, and delivery.
• Facilitate performance-related communication with team members, cross-departmental staff, and customers regarding status, milestones, issues, and resolutions.
• Escalate operational issues as needed with team management and technical support teams.
• Perform order requirement assessments to determine collection feasibility and access visibility using various in-house tools.
• Provide support outside of regular business hour shifts to support a 24 / 7 Operations environment, as required.
• Manage deadlines and prioritize workloads.
• Lead continuous improvement initiatives.

Minimum Qualifications :

Preferred Qualifications :

Life with Us :

Maxar Technologies values diversity in the workplace and is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.