Employer : Southern Glazer’s Wine and Spirits, LLC
Job Title : Supervisor, Supplier Billing Collector
Location : Miramar, FL or Dallas, TX
Duties
Supervise the work of Supplier Billing Collectors ensuring collection of past due invoices. Reorganize work priorities and backlogs as required.
Provide Collectors with guidance on recovering outstanding balances on the supplier aging.
Monitors the daily, weekly, and monthly performance on the collectors and conducts meetings with Collectors to address any performance issues as necessary.
Prepares monthly status reports and distribute to the Leadership team.
Recommends for write offs invoices deemed uncollectable to divisional controllers.
Implement strategies to recover outstanding items on the aging report.
Provide training to all new and existing Supplier Billing collectors.
Trains divisional and other department users on Supplier Billing concepts and processes in SAP.
Train suppliers on Supplier Billing portal navigation.
Initiates and participates in business process improvement activities.
Motivates and communicate with staff.
Prepares and conduct annual performance report for all collectors.
Handles staff progressive disciplinary action.
Validate processes documents are linked in SAP.
Provide excellent customer service by researching and resolving internal and external customer issues.
Compile aging report and distribute weekly and monthly matrix within the department.
Supports internal and external audit activities, as required, to ensure that auditors are provided with the necessary information to complete their audits timely.
May telecommute but must reside near Dallas, TX office or Miramar, FL headquarters.
Recommends and implements effective and efficient processes.
Researches all discrepancies of invoices and coordinates with division personnel to determine proper resolution of issues.
Prepare special supplier analysis and other special projects, as needed.
Maintains all Supplier Billing training documentation regarding collection, updating as necessary.
Review setup of supplier billing accounts, representative accounts, grant and fund accounts for all suppliers.
Recruit, interview, and select employees for hire.
Requirements
Bachelor’s degree in accounting, business administration or related field, plus 2 years of experience as a Supplier Billing Collector.
Demonstrated experience in Inventory costing; Credit memo application; Cost accounting and finance principles; Researching outstanding invoices related to product transfers; Business Warehouse; SG Proof; and Billing Direct.