(USA) Director, Technical Program Management

Director of Technical Program Management

As a Director of Technical Program Management in the Well-being Org, you'll drive initiatives that connect over 2.2M associates to the benefits they count on every day. Our solutions must scale to meet the needs of a Fortune #1 company, while providing personalized support to individual Associates when they need it most. The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech's Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.

What you'll do : As a Director of Technical Program Management in the Well-being Org, you will lead strategic initiatives, drive product innovation, and enhance customer experience across our platforms. This role requires a strong combination of business acumen, data-driven decision-making, and technical awareness to shape the future of our enterprise solutions.

Vision & Leadership : Provide overall direction by analyzing business objectives and customer needs, developing, communicating, and implementing business strategies. Analyze costs and forecasts, determine resource requirements, evaluate processes, measure outcomes, and promote a customer environment. Extract insights from data analytics, guide data extraction to drive product decisions, and demonstrate best practices in data analysis. Lead discussions with audiences, leverage data insights, demonstrate decision skills, and serve as a trusted advisor on product / technology matters.

Driving Customer / Client Needs : Build and maintain relationships with customers, identify needs, and create scalable processes to gather and analyze customer experiences. Design and implement new barrier-free processes, coach team members, and develop strategies to attract and maintain a skilled workforce. Product Vision and Strategy : Develop product requirements for complex customer problems, build new strategies, identify value creation opportunities, and define success metrics. Promote product strategies and vision, drive go-to-market strategies and ensure effective communication with stakeholders. Own and develop roadmaps, mentor team members, manage roll-out using an MVP approach, and develop partnerships to maximize business goals.

Technology Orientation : Drive business and user acceptance testing, manage adoption of new technologies, understand high-level systems architecture, and demonstrate awareness of technical topics. Leverage technical knowledge for product design, manage product lifecycles, develop alternative technology solutions, and design integration processes for products.

What you'll bring : Strategic Leadership : Proven ability to lead large-scale enterprise programs with a strong vision, executive presence, and a track record of delivering business outcomes through cross-functional influence. Technical Acumen : Deep understanding of enterprise systems architecture, product development lifecycles, and integration patterns; able to engage credibly with engineering and data science teams. Data-Driven Decision Making : Strong analytical skills with experience extracting insights from complex datasets to guide strategy, prioritize roadmaps, and measure impact. Customer-Centric Mindset : Demonstrated ability to translate customer needs into scalable, high-impact product solutions, driving continuous improvement across the associate experience. Product & Program Management Excellence : Expertise in building and executing product strategies, MVP roadmaps, go-to-market planning, and leading through ambiguity in fast-paced environments. Change Leadership & Team Development : Experienced in leading and mentoring high-performing TPM teams, fostering innovation, and creating a culture of accountability and continuous learning. Communication & Influence : Exceptional communication and stakeholder engagement skills, with the ability to align executives, partners, and teams around a common vision.

Preferred Qualifications : 10+ years in product / program management or technical leadership roles Experience in workforce or associate lifecycle platforms is a strong plus MBA or technical degree preferred

About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs : Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York / New Jersey.