Solutions Architect, MSP (New Product Intro)

The New Product Introduction (NPI) & Service Creation Solution Architect role is a new function and capability in the MSP Solution Architecture Team. You will be responsible for designing, packaging, and enabling new service offerings built on Rubrik data protection, cyber resilience, and recovery portfolio. This role sits at the intersection of Solution Architecture, Product Management and Go‑to‑Market, translating product capabilities into standardized, repeatable service offerings for partners (MSPs / MSSPs, cloud providers) and enterprise customers.You will own the technical service blueprint from concept through launch : service definition, reference architectures, delivery playbooks, tooling requirements, partner enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs that depend on these new services.

Key Responsibilities :

Work with the MSP Solution Architecture and Product Management team to identify, prioritize, and define new service offerings (managed backup, DRaaS, cyber recovery, SaaS backup, ransomware readiness assessments, etc.).

Translate product roadmaps into service blueprints, including scope, SLAs, service tiers, success criteria, and KPIs into Rubrik Validated Designs.

Design scalable reference architectures and deployment patterns for new services across on-prem, cloud, and sovereign environments—incorporating security, compliance, and resiliency requirements (immutability, air gap, least privilege, auditability).

Build and deliver repeatable Service Offering Co-Creation workshops for MSPs, spanning onboarding, solution development, and service launch.

Define standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases.

Presales & Solution Architecture

Support strategic sales and partner opportunities that rely on new or enhanced services : discovery, requirement capture (including RPO / RTO, sovereignty, compliance), and high‑level solution design.

Lead hands‑on workshops to validate architectures and integration with customers’ existing environments (hypervisors, storage, networking, identity, ticketing / ITSM, SIEM, etc.).

Service Industrialization & Partner Enablement

Collaborate cross‑functionally to create delivery playbooks, runbooks, technical implementation guides, and use case collateral for internal and partner teams (MSPs / MSSPs, Tech Alliances, GSIs / SIs).

Define and document service descriptions, RACI matrices, onboarding and cutover methodologies, and acceptance criteria.

Develop training assets (presentations, labs, best practice guides, FAQs) and deliver enablement sessions to ensure high-quality, repeatable partner delivery.

Work closely with the competitive intelligence and research team, contribute to competitive positioning of services and differentiation vs. peer solutions in the backup, recovery, and cyber resilience market.

Required Qualifications :

7-8 years in technical roles such as Solutions Architect, Services Architect, or Senior Consultant, ideally within data protection, storage, or cloud infrastructure vendors, MSPs, or systems integrators.

Demonstrated experience designing and delivering complex backup, recovery, and data management solutions using products similar to Commvault, Cohesity, Veeam, Veritas, Rubrik, etc.

Strong background with virtualization and cloud platforms : VMware vSphere, Hyper‑V, and at least one major hyperscaler (AWS, Azure, GCP) including networking, IAM, storage classes, and DR constructs.

Proven track record creating standardized services or managed offerings : defining SLAs, service catalogs, delivery processes, and runbooks.

Ability to engage with customers and partners at both executive and deep technical levels; strong workshop facilitation and whiteboarding skills.

Solid understanding of security and compliance principles relevant to backup and recovery (immutability, encryption, key management, zero‑trust, least privilege, audit trails, data sovereignty).

Excellent written and verbal communication skills; demonstrated ability to produce high‑quality architecture documentation and enablement materials.

Preferred Qualifications :

Experience working at or closely with ISVs in the data protection / cyber resilience space (e.g., Commvault, Cohesity, Veeam, Veritas, Rubrik, Dell, HPE, NetApp) in a services or solutions architect capacity.

Prior role in service creation for MSPs, MSSPs, cloud service providers, or large managed hosting providers (e.g., designing backup / DRaaS / cyber recovery offerings).

Familiarity with ITSM, SIEM / SOAR, and automation / orchestration tools (ServiceNow, Jira, Ansible, Terraform, scripting languages such as PowerShell or Python).

Hands‑on experience with enterprise infrastructure operations : storage, networking, Windows / Linux, databases, and identity platforms (e.g., AD, Entra ID, LDAP).

Experience with ransomware recovery and cyber‑resilient architectures, including vaulting, clean‑room recovery, and incident response integration.

Industry certifications in relevant domains :

Vendor‑specific (e.g., Veeam Architect, Commvault / Veritas certifications)

Cloud (AWS / Azure / GCP architect level)

Security (CISSP, CISM, CCSK, etc.)

Key Competencies :

Service mindset : Thinks in terms of catalog offerings, SLAs, and scale, not just one‑off projects.

Architecture & design : Able to translate requirements into scalable, resilient, secure architectures with clear trade‑offs.

Cross‑functional influence : Comfortable driving alignment across Product, Engineering, Sales, and Partners.

Execution & ownership : Takes end‑to‑end ownership for NPI and service introduction, from idea through launch and refinement.

Communication : Able to distill complex technical concepts into clear materials for executives, architects, and delivery teams.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company’s written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

US (SF Bay Area, DC Metro, NYC) Pay Range

$150,000—$175,000 USD

The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company’s written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

US2 (all other US offices / remote) Pay Range

$135,000—$155,000 USD

Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik’s offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture :

Our Company : We are committed to building a merit‑based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

Our Culture : We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

Our Communities : We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer / Veterans / Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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