Job Description
Job Description
About Us : At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive.
Overview
We are seeking an experienced and forward-thinking Network Engineer III to help establish Chesapeake Connects (CCX) as a municipal Internet Service Provider (ISP). This role is critical to our vision of delivering affordable, high-speed broadband infrastructure that serves our community, enhances public services, and fuels economic development.
Responsibilities :
- Define and implement scalable network architecture and best practices for CCX.
- Design, deploy, and support fiber and wireless network elements to enable smart city solutions, digital equity, and resilient connectivity.
- Collaborate with vendor partners and internal teams to establish and optimize our new broadband infrastructure.
- Coordinate with internal stakeholders and customers to plan and provision services.
- Support the full lifecycle of network operations—from planning and provisioning to ongoing performance and incident response.
- Perform Level III / IV troubleshooting of complex network issues, including customer escalations.
- Monitor network performance using appropriate tools and respond to alarms and alerts.
- Conduct software upgrades and ensure device configurations follow CCX security and performance standards.
- Document network topology, configurations, policies, and standard operating procedures.
- Train operations and field personnel on troubleshooting, monitoring, and routine maintenance.
- Serve as the technical lead for projects, coordinating day-to-day work with internal staff and third-party contractors.
- Participate in on-call rotation and support after-hours network maintenance and emergency response.
- Design, implement, and support core and access network elements within a municipal ISP environment.
- Maintain and optimize the transport network and all active network components.
- Install and configure routers, switches, firewalls, wireless equipment, and optical gear.
Qualifications :
Bachelor’s Degree in Computer Science, Engineering, or related field, or equivalent experience.Minimum of 4 years of progressive network engineering experience; at least 2 years supporting service provider environments preferred.Valid driver’s license required.Ability to respond to emergencies, on-call rotations, and after-hours maintenance as needed.Preferred Qualifications :
Proven experience working in or designing ISP or carrier-grade networks.Familiarity with municipal broadband networks, dark fiber leasing, and last-mile connectivity.Hands-on experience with fiber optics, BGP / OSPF routing, DHCP, VLANs, firewalls, and IP address management.Experience with network monitoring and configuration tools (e.g., SolarWinds, NetBox, Ansible, etc.).Strong understanding of wireless backhaul, CBRS LTE, and LoRaWAN deployments.