Talent.com
Director Client Success
Director Client SuccessAddison Group • Costa Mesa, CA, United States
Director Client Success

Director Client Success

Addison Group • Costa Mesa, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.permanent
job_description.job_card.job_description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$135,000.00 / yr - $195,000.00 / yr

Direct message the job poster from Addison Group

Talent Acquisition and Staffing Manager Facilitating Growth and Development by Bridging Businesses with Exceptional Talent.

Our client is seeking a strategic and results-driven Director of Solutions Management, who wiill be responsible for comprehensive client account management, maximizing client savings through innovative service expansion, and fostering client retention. This leadership role demands a balance of strategic insight and operational execution, with significant collaboration across departments and leadership. Building trusted advisor relationships with C-level executives and key stakeholders is essential to success. You will lead client savings program management, address objections, resolve complex challenges, and mentor a high-performing team.

Qualifications

  • Bachelors Degree Required
  • 8+ years consulting-related experience with 4+ years in management, complemented by a bachelor’s degree
  • Proven ability to build and sustain trusted relationships with C-level clients and drive sales growth
  • Strong leadership skills to manage, mentor, and develop teams while ensuring successful project delivery
  • Exceptional communication, analytical, and objection-handling abilities, with meticulous attention to detail and urgency
  • Collaborative approach to cross-functional teamwork, managing client savings programs, and ensuring compliance

Key Responsibilities

  • Collaborate closely with senior leadership to oversee and optimize a portfolio of high-value client accounts, ensuring deliverables consistently align with or exceed strategic objectives.
  • Serve as a trusted advisor to C-level client stakeholders, maintaining discretion while driving alignment with contractual service levels and engagement goals.
  • Leverage advanced data analysis and industry insight to uncover cost-saving opportunities, streamline operations, and expand service impact into new spend categories.
  • Analyze complex data sets to identify trends, correlations, and strategic opportunities; provide consultative recommendations rooted in best-in-class spend practices.
  • Proactively anticipate and resolve client challenges with discretion, ensuring smooth issue management throughout the client lifecycle.
  • Liaise cross-functionally with internal teams to maintain ongoing financial impact reporting, implementation tracking, and vendor negotiation oversight.
  • Why choose Addison Group?

  • Pay : We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment : Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections : You connect directly with hiring managers from renowned organizations
  • Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation
  • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

    Seniority level

    Seniority level

    Director

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Customer Service

    Industries

    Professional Services

    Referrals increase your chances of interviewing at Addison Group by 2x

    Inferred from the description for this job

    Medical insurance

    Vision insurance

    401(k)

    Get notified about new Director of Customer Success jobs in Costa Mesa, CA .

    Director of Network Engagement & Customer Success

    Santa Ana, CA $95,000.00-$150,000.00 1 month ago

    Senior Director Client Success - Healthcare Benefits

    Global Director of Customer Experience and Product Development

    Irvine, CA $190,000.00-$230,000.00 1 week ago

    Cypress, CA $120,000.00-$210,000.00 4 days ago

    Operations Manager / Director of Operations

    Director of Operations and Transformation

    Long Beach, CA $40,000.00-$150,000.00 3 weeks ago

    Carson, CA $180,000.00-$210,000.00 6 days ago

    Hotel Director of Operations (multi-property)

    Huntington Beach, CA $150,000.00-$170,000.00 3 days ago

    Costa Mesa, CA $185,000.00-$220,000.00 4 hours ago

    Irvine, CA $120,000.00-$140,000.00 6 days ago

    Irvine, CA $121,000.00-$177,000.00 2 weeks ago

    Anaheim, CA $115,000.00-$135,000.00 1 month ago

    Director, Strategic Accounts, Pharma Services, West Coast

    Irvine, CA $120,000.00-$140,000.00 6 days ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Director Client • Costa Mesa, CA, United States

    Job_description.internal_linking.related_jobs
    Executive Director, Revenue Cycle - Finance & Value Transformation

    Executive Director, Revenue Cycle - Finance & Value Transformation

    University of California - Irvine Health • Orange, CA, United States
    serp_jobs.job_card.full_time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    System Sr. Director, Revenue Cycle Business Services- 100 onsite

    System Sr. Director, Revenue Cycle Business Services- 100 onsite

    PIH Health • Whittier, California, USA
    serp_jobs.job_card.full_time
    Not working with outside recruitment agencies at this time.This leadership role reporting to the VP of Revenue Cycle & Managed Care oversees billing operations through final account resolution ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Trimble • Westminster, California, USA
    serp_jobs.job_card.full_time
    Your Title : Customer Success Manager Enterprise Asset Management(EAM).Job Location : Westminster CO; Portland OR.OurDepartment : Local Government Owner & Public Sector. We are looking for a Custome...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Customer Success Manager, Major Accounts

    Senior Customer Success Manager, Major Accounts

    Trimble • Westminster, California, USA
    serp_jobs.job_card.full_time +1
    Your Title : Senior Customer Success Manager Major Accounts.Job Location : Lake Oswego OR; Westminster CO.Our Department : Construction Enterprise Solutions. Do you love working with customers to build...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AVP / VP, Client Service Manager

    AVP / VP, Client Service Manager

    Cathay Bank - Headquarters • El Monte, CA, United States
    serp_jobs.job_card.full_time
    Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Clinical Pharmacy

    Director, Clinical Pharmacy

    CareMore Health • Anaheim, CA, US
    serp_jobs.job_card.full_time
    CareMore Health is a physician-founded and physician-led organization that has been transforming care delivery since 1992. With 25 clinics, 65,000+ members and partnerships with 30+ health plans, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce • 92728 Fountain Valley, CA, US
    serp_jobs.job_card.full_time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Executive Director, Advanced Practice Providers (UCI Health)

    Executive Director, Advanced Practice Providers (UCI Health)

    University of California - Irvine • Orange, CA, United States
    serp_jobs.job_card.full_time
    Association of American Universities and is ranked among the nation's top 10 public universities by U.The campus has produced five Nobel laureates and is known for its academic achievement, premier...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Innovation (City of Industry)

    Director of Innovation (City of Industry)

    Best Formulations • City of Industry, CA, US
    serp_jobs.job_card.part_time
    Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Actionstep • Anaheim, CA, US
    serp_jobs.job_card.full_time
    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic busin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Innovation

    Director of Innovation

    Best Formulations • City Of Industry, CA, US
    serp_jobs.job_card.full_time
    Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Solutions Manager

    Client Solutions Manager

    United Collective • Huntington Beach, California, US
    serp_jobs.job_card.full_time
    Gallegos United is seeking an outgoing, strategic and creative Client Solutions Manager at our agency.You will play a crucial role in managing and nurturing client relationships.You will serve as t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director, Client Development - Food & Beverage

    Director, Client Development - Food & Beverage

    Barry Wehmiller • Pasadena, CA, US
    serp_jobs.job_card.full_time
    Director, Client Development - Food & Beverage.BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our client...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Head of Customer Success and Implementation

    Head of Customer Success and Implementation

    Bnberry • Anaheim, CA, US
    serp_jobs.job_card.full_time
    Head Of Customer Success And Implementation.Position : Head Of Customer Success And Implementation.Location : [City, Country / Remote] Type : Full-Time. Job Overview : Bnberry is a pioneering technology c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Client Advisor

    Client Advisor

    Acrisure • Costa Mesa, California, USA
    serp_jobs.job_card.full_time
    Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.We connect clie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Room Operations

    Director of Room Operations

    Marriott International • Anaheim, CA, US
    serp_jobs.job_card.full_time
    Functions as the strategic business leader of the propertys Rooms Operations.Areas of responsibility include Front Office, Recreation / Health Club, and Housekeeping. Position works with direct report...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Executive Director of Managed Care Contracting - Health Services Contracting (HYBRID)

    Executive Director of Managed Care Contracting - Health Services Contracting (HYBRID)

    University of California - Irvine Health • Orange, CA, United States
    serp_jobs.job_card.full_time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Client Success

    Director of Client Success

    Addison Group • Santa Ana, CA, United States
    serp_jobs.job_card.full_time +1
    This range is provided by Addison Group.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. This position is eligible for medical, dental, vision, 4...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted