Outreach Executive

Description

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.

Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.

Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive!

Core Responsibilities :

Sales

Generating leads by effectively engaging Medicare senior community through event execution and local community outreach

Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives

Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from :

Leads driven through Digital channels

Leads generated by other Outreach Executives

Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking

Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager / Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)

Relationship Management

Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory

Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems

Acting as point of contact for both the clinical team / center team if center staff have any questions about the patient

Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee

Other duties as assigned

What we're looking for :

Ability to quickly connect and influence the right people

Comfortable with navigating external barriers to create a positive experience

Ability to manage priorities simultaneously

Team player and contributor to the overall effectiveness of the team

Sales and / or healthcare experience a plus

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

US work authorization

Someone who embodies being "Oaky"

What does being "Oaky" look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Oak Street Health Benefits :

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment / retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com / diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is : $18.50 - $38.82This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit We anticipate the application window for this opening will close on : 09 / 30 / 2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.