Technical Support Analyst

Technical Support Analyst – 3-Month Contract (Jacksonville Area)

Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.

What You’ll Do :

Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs

Shadow and support the lead technician

Replace outdated hardware (8GB PCs and 4 : 3 monitors)

Handle hardware swaps for new systems, label printers, scanners, iPads, and more

Keep workstations tidy and professionally organized (because cable chaos is never a good look)

Manage inventory, follow device naming conventions, and escalate printer issues as needed

Support SIM / TCP training sessions and related equipment

Follow IT security processes and contribute to continual improvement initiatives

What You Bring :

1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)

Strong deskside troubleshooting skills

Ability to image, configure, and re-image PCs with approved apps and systems access

Excellent documentation, communication, and customer service chops

Flexibility to work some weekends or on-call shifts

Valid driver’s license, reliable vehicle, and ability to transport IT gear between offices

Must pass background and drug screening (marijuana excluded)

Details :

Contract Duration : Jan 9, 2026 – Apr 9, 2026

Location : On-site across Jacksonville area offices

Perks : Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.