Manager, People Operations

Manager, People Operations

We are seeking a Manager of People Operations who will be responsible for leading key P&O initiatives that enhance operational efficiency, data integrity, and compliance. This role will manage and deliver process improvements, drive HR project coordination across departments, and ensure the smooth operation of core P&O processes. The ideal candidate is a proactive, systems-oriented leader who thrives on optimizing workflows and ensuring consistency and compliance in all areas of People Operations.

Reporting to the Head of People Operations and Transformation, this position involves collaboration with the People and Organization team, business units, and cross-functional teams to understand and address the unique challenges and requirements of our US workforce.

What impact you can create at CHANEL :

• Support the Global Corporate Client Group, ensuring seamless delivery of HRA services and operational excellence across the employee lifecycle.
• Lead the planning, execution, and completion of critical P&O projects. Manage timelines, deliverables, resources, and cross-functional collaboration to ensure goals are met.
• Implement scalable solutions, automation, and documentation to support a rapidly evolving organization.
• Identify opportunities to improve, streamline, and scale P&O processes including onboarding, offboarding, and data administration. Implement best practices and automation where possible to boost efficiency.
• Oversee the accuracy and consistency of data within Workday. Conduct regular audits and partner with P&O team members to maintain clean and reliable employee records.
• Ensure that all P&O practices, systems, and documentation comply with relevant labor laws, data protection regulations (e.g., GDPR), and company policies. Serve as a point of contact for internal policy reviews and updates.
• Act as a liaison between the People Ops team and other departments (Legal, IT, Finance) to coordinate and align on cross-functional P&O initiatives and projects.
• Champion continuous improvement by monitoring metrics and feedback, recommending changes to improve employee experience and operational agility.
• Closely collaborate and provide SME-to-SME with operational counterparts across other P&O teams to ensure alignment, drive consistency, and seamless execution of people processes.
• Support the Head of People Operations and Transformation on various high-priority projects and strategic initiatives related to business process workflow enhancements, and policy development. Provide tactical execution and guidance on priority projects and people strategies.

You are energized by :

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Additional Information :

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in :

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