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Dermatology Float - Medical Assistant & Front Desk

Dermatology Float - Medical Assistant & Front Desk

QualDerm PartnersJoliet, IL, US
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Medical Assistant / Front Office Receptionist

At QualDerm Partners, the largest female-founded and owned dermatology network in the U.S., we're on a mission to educate, protect, and care for your skin. With over 150 locations in 17 states, our commitment to comprehensive skin health drives everything we dofrom patient care to team support.

We are currently seeking a Medical Assistant / Front Office Receptionist to join our exceptional team. This hybrid role combines hands-on clinical support with front office operations to deliver seamless, patient-centered care in a dynamic dermatology practice. If you're passionate about skin health, enjoy working in a collaborative environment, and thrive in both patient interaction and administrative detailthis is the perfect opportunity for you.

What You'll Do

Clinical (Back Office) Responsibilities :

  • Prepare patients for exams by collecting vital signs and medical histories.
  • Assist providers during examinations and dermatologic procedures.
  • Perform basic laboratory testing and specimen prep.
  • Educate patients on treatment plans, medications, and skincare routines.
  • Maintain clean, stocked, and organized exam rooms.
  • Ensure accurate documentation in Electronic Health Records (EHR).

Administrative (Front Office) Responsibilities :

  • Greet patients warmly and check them in using the EMR system.
  • Manage appointment scheduling, confirmations, and patient communications.
  • Verify insurance eligibility and handle prior authorizations when necessary.
  • Collect copays and outstanding balances, maintaining confidentiality.
  • Prepare documentation for visits and ensure accurate record-keeping.
  • Respond to phone inquiries, reschedule missed appointments, and follow up on administrative tasks.
  • Maintain a clean, professional reception area to enhance the patient experience.
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    Medical Assistant Dermatology • Joliet, IL, US