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Chief People and Culture Officer (CPCO)
Chief People and Culture Officer (CPCO)YMCA Southcoast • New Bedford, MA, US
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Chief People and Culture Officer (CPCO)

Chief People and Culture Officer (CPCO)

YMCA Southcoast • New Bedford, MA, US
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Job Description

Job Description

Job Title : Chief People and Culture Officer (CPCO)

POSITION SUMMARY :

The Chief People and Culture Officer (CPCO) is a key member of the executive leadership team at the YMCA Southcoast. This position is responsible for developing and leading a comprehensive people strategy that attracts, develops, engages, and retains top talent while fostering a thriving culture rooted in the Ys values and mission.

ESSENTIAL FUNCTIONS :

The Chief People and Culture Officer will :

  • Lead Culture & Strategy

Champion an inclusive, mission-driven, and high-performance culture aligned with the YMCAs values.

  • Serve as a trusted advisor and thought partner to the CEO and executive leadership on culture, equity, leadership, and organizational health.
  • Leadership & Learning Development

    • Design and implement leadership and learning development initiatives to build the next generation of YMCA leaders.

  • Advance strategies to strengthen executive, manager, and staff capacity through training, coaching, mentorship, and continuous learning pathways.
  • Talent Management & HR Operations

    • Oversee all aspects of talent acquisition, recruitment, onboarding, and retention to build a diverse, engaged, and mission-driven workforce.

  • Ensure effective and compliant administration of employee benefits, compensation, HRIS systems, and workforce policies.
  • Provide leadership and support in employee relations, conflict resolution, and organizational change management.
  • Diversity, Equity & Inclusion (DEI)

    • Drive organizational commitment to equity and inclusion, ensuring practices, policies, and leadership behaviors align with YMCA values.

  • Embed DEI principles into all people processes, including hiring, professional development, and employee engagement.
  • Organizational Health & Compliance

    • Ensure compliance with federal, state, and local employment laws and YMCA standards, including risk management and safety.

  • Oversee workers compensation, unemployment, and related processes.

    • QUALIFICATIONS :

  • Bachelors degree in human resources, Organizational Development, Business, or related field preferred, Master degree is a bonus.
  • 10+ years of progressive leadership experience in human resources, organizational development, or people strategy.
  • Experience designing and leading leadership development and learning strategies.
  • SHRM-SCP or HRCI Senior Professional certification strongly preferred.
  • Demonstrated success in building organizational culture, leading change, and driving employee engagement.
  • Knowledge of employment law, benefits administration, HRIS systems, and workforce compliance.
  • Ability to relate effectively to diverse groups and build inclusive teams.
  • Excellent planning, organization, and communication skills.
  • YMCA leadership certification preferred or commitment to obtain within two years.
  • Bilingual (English / Spanish) a plus.

    • YMCA LEADERSHIP COMPETENCIES :

  • Critical Thinking & Decision Making
  • Inclusion & Belonging
  • Communication & Influence
  • Emotional Maturity
  • Developing Self & Others

    • WORK ENVIRONMENT & PHYSICAL DEMANDS :

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone / smart device.
  • The employee frequently is required to sit and reach and must be able to move around the work environment.
  • The employee must occasionally lift and / or move up to 10 pounds.

    • BENEFITS :

  • Health, Dental and Vision insurance
  • YMCA Retirement 12% match after 2 yrs of service
  • Life & Long-Term Disability Insurance
  • YMCA Southcoast Association Membership (includes Nationwide membership)
  • Vacation, holidays and generous sick time
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    Chief People Officer • New Bedford, MA, US

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