This position is the primary liaison for the Hospital Director, Managing Director and Chief Medical Officers. Using outstanding communication skills, attention to detail and discretion with sensitive or confidential information, this position triages high-level administrative concerns on behalf of the Directors / CMOs, determines priority levels for urgent matters, emergencies and safety concerns. Position coordinates schedules and books meetings for Hospital Director and CMOs; travel processing for leadership and locum coverage; coordinates communication with VHS communications manager; coordinates logistics and agendas for meetings; develops professional content and coordinates regular communication to Clinical Services team as needed. Develops data collection surveys including review, assessment and report creation for various initiatives such as annual faculty reviews and weekly caseload or schedule trending; data mining and assessment for special projects; interprets and explains program policies and procedures; manages tour guides and schedules; manages push-to-talk phone system; backs up front office duties such as badges, keys and general inquiries; helps coordinate hospitality events; other special projects and miscellaneous duties as required.
Required Job Qualifications
3 or more years of relevant work experience, including :
Supporting leaders
Substantial experience in managing administrative responsibilities for executives
Anticipating needs and providing comprehensive support to drive the executives effectiveness and success
Complex scheduling, travel, and meeting arrangements for executives
Maintaining a high level of confidentiality and discretion
Evidence of strong customer-service orientation, interpersonal skills, and professionalismExperience with project planning and executionDemonstrated autonomous, proactive problem-solving skills and experience anticipating needsDemonstrated exceptional detail orientation and organizational skillsDemonstrated ability to handle multiple tasks and prioritize projects efficiently and effectivelyProven excellence in written and verbal communicationDemonstrated proficiency in Microsoft Office Suite and demonstrated adeptness at learning new technology and softwareDemonstrated ability to learn quicklyPreferred Job Qualifications
Experience with data mining and report creation.Experience with Qualtrics or other survey systems.Experience with hospitality planning.Advanced skills with technology.Experience with AIEssential Duties Job Duty Category Program Management Support Duty / Responsibility
Support for the Hospital Director, Managing Director and CMOs.Using outstanding communication skills, attention to detail and discretion with sensitive or confidential information, this position triages high-level administrative concerns on behalf of the Directors / CMOs, determines priority levels for urgent matters, emergencies and safety concerns.Position coordinates schedules and books meetings for Hospital Director, Managing Director and CMOs; travel planning and itinerary development; travel processing for locums and leadership.Coordinates communication with VHS communications manager; coordinates logistics and agendas for meetings including meeting minutes; develops professional content and coordinates regular communication to Clinical Services team.Provides survey creation, data collection, review, assessment and report creation for various initiatives; data mining and assessment for special projects; interprets and explains program policies and procedures; other special projects or duties as required.Percentage Of Time 70 Job Duty Category Office Support Duty / Responsibility
Provides backup coverage for greeting office visitors and answering incoming phone calls.Provide answers or determine the appropriate person to contact for answers.Act as a liason for parking issues for the VTH and parking services.Manage tour scheduling and tour guides and adjust program as needed.Provide administrative support and maintain calendars for the Hospital Director and CMOs as needed.Schedule meetings and book rooms as needed.Call building problems into appropriate maintenance group and support building proctor activities as co-proctor and fire drill / emergency gathering area representative.Phone system administration including PTT phones.Oversee security badge, C-Cure door and key systems.Responsible for all Hospitality / Event planning. Other miscellaneous projects or duties as assigned or required.Percentage Of Time 30 Application Details